Advisor, Communications

3 weeks ago

Montréal, Canada Concordia University Full time

**Position Number**:50010909 / P5918
**Department**:Institutional Communications
**Grade**:GR12
**Campus**:Sir George Williams (Downtown)

**Salary**:$76,468.50 - $91,341.36 per annum
**Union/Association/HR Policy**:CUPEU

**Posting deadline**:August 10, 2023

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**SCOPE**
Reporting to the Director, Institutional Communications, University Communications Services (UCS), the incumbent support of the University’s strategic direction, mission and vision, the incumbent is responsible for all aspects of communications in support of institutional priority projects by 1) planning, developing and executing integrated multi-channel communication strategies and tactics targeting external and internal stakeholders and audiences 2) managing communications around reputational risk and institutional change.

**PRIMARY RESPONSIBILITIES**
- Provide guidance and advice to unit leaders on appropriate communications strategies and tactics, user experience best practices, change communications as well as social acceptability of projects to ensure successful roll-out of clients’ projects. Provide speaking notes and presentations for senior leaders in the assigned sectors.
- Build and foster relationships: attend the Vice President Services and Sustainability (VPSS) leadership team meetings and proactively meet on a regular basis with key leaders in the Services sectors to 1) develop and maintain close working relationships 2) stay abreast of all new developments within these areas 3) provide strategic communications counsel, particularly regarding opportunities, change management communications and issues and risk management.
- Represent UCS on certain operational committees, particularly in relation to Facilities Management.
- Prepare timely communications for Emergency Operations Committees incidents levels 1 and 2 related to the assigned sectors, which arise during the working day.
- Monitor sector activities to identify and proactively communicate potential issues to the media relations team. Provide messaging, background information and context to help prepare questions from the media or complaints on social media.
- Coordinate media activities on behalf of the sector: prepare news releases and information for the media. Organize press conferences as necessary, in collaboration with the media relations team.
- Plan, coordinate and supervise the communications aspects of events (within the assigned institutional areas) that promote and enhance the University’s profile.
- Respond to requests for information about the priority areas from external sources, including members of the general public.
- Analyze data and develop measures to evaluate the effectiveness of communications efforts and initiatives. Share insights and results with both UCS and institutional partners.
- Undertake other tasks, including administrative ones, as required by the Director, Institutional Communications.

**QUALIFICATIONS**
- Bachelor’s Degree in a field related to the primary responsibilities and two to four years of relevant experience.
- Very good knowledge (Level 5) of spoken and written English and good knowledge (Level 4) of spoken and written French.
- Good knowledge (Intermediate level) of Word (able to do mail merges), Excel (able to create graphics using data in spreadsheets and incorporate graphics into other programs), and PowerPoint (able to create templates) in a Windows environment.
- Demonstrated skills in interviewing, writing, editing, and proofreading.
- Proven track record of advising and working with senior leadership and key stakeholders.
- Superior communications, writing and editing skills.
- Proven track record of success in conceptualizing, developing and implementing sophisticated and differentiated communication strategies.
- Proven ability to translate technical information into language understood by the layperson.
- Strong interpersonal skills. Ability to work independently and as part of a team.
- Demonstrated organizational and project-management skills, with track record for meeting tight deadlines, providing proactive responses, dealing with multiple stakeholders and project owners, performing well under pressure.
- Keen attention to detail.
- Excellent problem-solving skills; developed sense of innovation and entrepreneurship.
- Demonstrated creati

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