Gaming Manager

3 months ago


Port Alberni, Canada Coulson Group Full time

We are seeking an experienced professional within the gaming industry to join us at the Rim Rock Casino in Port Alberni, BC. The Gaming Manager’s primary function is to assist with optimizing net income by focusing on superior customer service while providing guests with top tier entertainment while handling management and oversight of the gaming areas. This position will be responsible for supervising staff members, promoting positive working relationships in an exciting environment while supporting the General Manager and Assistant General Manager with day-to-day operations and tasks as assigned.

**Responsibilities**:

- Demonstrate an ongoing ability to work by the gaming worker standards, covering skill requirements, professionalism, guest services, policies and procedures, and operating procedures.
- Sets and works to reach financial goals for the gaming department on a quarterly and annual basis.
- Manages, directs, and delegates tasks to staff.
- Works in tandem with the General Manager, Assistant General Manager and HR to develop succession & recruitment plans.
- Makes sure that all BCLC standards and policies are followed, and that any deviances are reported and followed up on.
- Handles and resolves any problems with guests and staff in a professional and sensitive manner.

**Requirements**:

- Must be able to lift minimum of 30 lbs.
- 3 years of supervisor experience managing at least 10 people.
- 1 year of experience working with and managing P&L
- 5 years of customer service experience.
- Excellent communication and problem-solving skills
- Proficient with Microsoft Office products
- Proven ability to lead and mentor staff

Preferred Experience:

- Banking or gaming experience is highly desired
- A degree in finance, business or hospitality is highly desired

Key Attributes:

- Strong customer service skills for developing and maintain effective working relationships with all internal and external stakeholders
- Team Player, safety conscious, punctual, organized and task oriented
- Ability to work with no supervision
- Reliable and energetic

$60K - $70K plus company paid benefits & vacation.



  • Port Coquitlam, British Columbia, Canada Activate Games Full time

    Unlock Your Potential as a Game Operations Manager at Activate GamesWe are seeking an exceptional Game Operations Manager to join our team in Port Coquitlam, Canada. As a key member of our operations team, you will play a crucial role in delivering an unparalleled customer experience in a dynamic and fun environment.About the Role:Oversee day-to-day...

  • Coach

    6 months ago


    Port Alberni, Canada PORT ALBERNI GYMNASIUM ASSOCIATION Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Carry out management duties - Plan, develop and implement training and practice sessions - Develop, plan and co-ordinate competitive schedules and programs - Motivate and prepare...


  • Port Alberni, Canada Coulson Group Full time

    **ABOUT COULSON GROUP OF COMPANIES** The **Coulson Group of Companies** has been in business for 63 years. The company was founded in 1960 in Port Alberni, BC, and has evolved from what was once a small logging company into a large conglomerate of companies working in a variety of industries, including aviation, manufacturing, dining, and gaming. This...


  • Port Alberni, Canada Coulson Group Full time

    The Coulson Group of Companies (“Coulson Group”) is a dynamic, diversified, family-owned enterprise operating businesses in the aviation, manufacturing and entertainment sectors. Headquartered in Port Alberni, British Columbia with roots in the logging industry, new generations of the family have since evolved the small logging company into a...

  • Store Leader

    2 months ago


    Port Coquitlam, Canada Activate Games Full time

    #Enter the Game - Activate, coming soon to Port Coquitlam! The Store Leader works under the direction of the Regional Leader and plays a critical role leading a team that will deliver excellent customer experience in a dynamic and fun environment. The Store Leader should demonstrate strong leadership, customer service skills, the ability to work well both...


  • Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Dual Surveillance Supervisor! - Supervising, managing and delegating Surveillance Operators daily tasks, duties and maintain awareness of all gaming operations at all times - Communicates effectively and interacts with internal and external customers while delivering exceptional cutomer service - Must...


  • Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a full-time Dual Surveillance Supervisor!** The Surveillance Operator is responsible for protecting and overseeing monies, property and constant observation of all gaming areas including but not limited to slot and table games. The Surveillance Operator is accountable to report all suspicious/ unethical...


  • Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is seeking a Dual Surveillance Supervisor! Under the general direction of the Surveillance Manager or designate, this position is responsible for daily on-going monitoring and observation of Casino operations, while ensuring the security and integrity of Casino assets, staff and guests. The ideal candidate is an energetic...

  • Slot Attendant

    6 months ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Slot Attendant! Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You...

  • Dealer 1-gbh

    7 months ago


    Port Perry, Canada Great Canadian Full time

    **Position Summary**: Under the direct supervision of the Gaming Manager, Table Games, this position is responsible for providing dealing services to guests while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures, licensing laws and statutory regulations. **Key Accountabilities**: -...

  • Security Officer

    3 months ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Security Officer! Reporting to the Security Supervisor, the Security Officer is responsible for maintaining the overall security and protection of the Casino complex. The Security Officer shall consistently perform their duties with the highest professional standards at all times. - Excellent internal...

  • Slot Technician

    7 months ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Slot Technician! Under the direction of the Slot Technician Supervisor, this position will be responsible for repairing, servicing, and maintaining slot machines to minimize down time and loss of revenue to the casino in a timely manner. Slot Technicians must adhere to company policies and procedures...


  • Port Coquitlam, Canada Shuttlesport International Ltd. Full time

    **Shuttlesport Badminton Academy is looking for 1 coach**: **Location**: Shuttlesport Badminton Academy, Port Coquitlam (#**1120 - 550 Sherling Place, Port ** **Coquitlam, BC, V3B 0J6**) **Terms of Employment**: Pickleball Coach/Manager - Temporary - Day, possible evening/weekend) **Requirements**: - Technical knowledge of the sport of pickleball -...

  • Security Officer

    7 months ago


    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is seeking Part-time Security Officers! Reporting to the Security Supervisor, the Security Officer is responsible for maintaining the overall security and protection of the Casino complex. The Security Officer shall consistently perform their duties with the highest professional standards at all times. The ideal...

  • Shift Manager

    2 months ago


    Port Coquitlam, Canada Earl of Sandwich Port Coquitlam Full time

    **About us** In 1762, John Montagu, the 4th Earl of Sandwich®, invented the meal that changed dining forever. As the story goes, he was playing cards and did not want to leave the gaming table to eat. He asked for a serving of roast beef to be placed between two slices of bread so he could eat with his hands. Thus, the Sandwich was...

  • Development Manager

    7 months ago


    Port Moody, Canada CityState Consulting Group Full time

    **Do you have a background in Planning and Development? Are you known for your energetic determination for achieving quality results?** **CityState Consulting Group is looking for a Development Manager to join its growing team in Port Moody, BC!** **ABOUT YOU** - You are an experienced Development Manager with a passion for the industry, well-versed in the...

  • Department Manager

    2 months ago


    Port Coquitlam, Canada Canadian Tire Corporation Full time

    li>Build and manage a daily game and sales plan for the department.Create development plans for full-time staff – providing support and coaching to improve any performance gaps.What you bringBusiness Savvy – you have a customer-focused mindset and can plan, execute, and drive sales.Culture and brand ambassadors – you love the work and take pride in our...


  • Port Moody, Canada CityState Consulting Group Full time

    **Are you a high-energy, results-oriented Urban Planning and Development professional ready take your career to the next level by working on exciting and challenging projects?** **CityState Consulting Group is looking for an Assistant Development Manager to join its rapidly expanding planning and design firm in Port Moody, BC!** **ABOUT YOU** - You are...


  • Port Coquitlam, Canada Oh My Land Club Full time

    Job Summary: Duties and Responsibilities: - Lead play activities and games for children of different ages - Ensure the safety of all children during play activities - Maintaining a clean and organized play area - Respond to customer inquiries and complaints professionally - Follow established safety protocols **Requirements**: - Previous experience...

  • Golf Shop Clerk

    7 months ago


    Port Robinson, Canada Grand Niagara Golf Club Full time

    The Grand Niagara Golf Club has recently closed 9 holes for development, however we are continuing to operate as a 9 hole championship public golf facility designed by world renowned golf architect Rees Jones. Located in Niagara Falls, our goal is to provide a "best in class" golf experience and be recognized for a high standard of conditioning and excellent...