Front Desk Administrator
6 months ago
**Job Summary**
**Duties**
- Greet and welcome all people with a positive, helpful attitude and professional manner
- Create, maintain and adjust clients’ appointments in staff schedules as required
- Answer, screen, and transfer multi-line incoming phone calls in a professional manner
- Receive and forward messages accurately and completely to staff members
- Perform ad-hoc administrative duties, with specialized attention that the information and communication involved may be sensitive or confidential in nature
- Manage bookings with our scheduling software
- Submitting invoices to third-party insurance companies
**Experience**
- Previous experience in a front desk or customer service role is preferred
- Familiarity with phone systems and handling multiple phone lines
- Proficient using computerized systems such as Microsoft 365.
- Strong clerical and organizational skills
- Ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Knowledge of front desk operations in a healtcare office setting is a plus
Hours for this position are during the daytime and range from a minimum of 24 hours per week to 40 hours per week.
**Job Types**: Full-time, Part-time, Permanent, Casual
Expected hours: 24 - 40 per week
**Benefits**:
- Extended health care
- On-site gym
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
Work Location: In person
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