Operations Counsellor

2 weeks ago

Ottawa, Canada Canadian Language Learning College (CLLC) Full time

PLEASE NOTE: This is a Maternity Leave Cover (One Year Term Contract)

CLLC is a Canadian English as a Second Language school with locations in Toronto, Ottawa, and Halifax, as well as Online. CLLC is a recognized ESL school recognized for its high-quality service and exceptional student experience. This position provides you with a great opportunity to become part of a growing team of amazing people in an exciting industry.

**Duties and Responsibilities**

CLLC is seeking a team member to cover a maternity leave absence beginning in January, 2025.
- Training will take place virtually and in-person for two weeks of December, 2024.
- Work will begin in January 2025.

The role oversees campus matters relating to finances and operations. In this role, you will provide timely and friendly support to your CLLC Ottawa administrative team, students, teachers, and homestay providers.

Specific job tasks include, but are not limited to:

- Creating invoices for students and agents and ensure that each is accurate before distribution
- Collecting payments beforehand
- Receiving and recording payments by cash, bank deposits, certified cheques, and credit cards, while ensuring information on receipts is correctly entered into the database and Quickbooks
- Updating financial information in student accounts as needed
- Creating additional invoices (course updates / program extensions)
- Paying bills / invoices (reviewing expenses including daily operations and paying agent commissions)
- Writing Cheques (paying homestays, student refunds, bills, invoices)
- Creating wires (refunds / commission / visa refusals)
- Managing and maintaining campus Petty Cash
- Managing incoming payments for tuition and homestay programs (allocating funds to the correct profile, ensuring invoices are correct before receiving funds on invoice, etc.)
- Conducting approval processes before making payments
- Keeping detailed records of all incoming and outgoing money at the campus
- Ensuring graduate profiles are clean (No remaining balances)
- Purchasing textbooks (updating inventory)
- Preparing payroll reports (biweekly) including RSP, Medical Insurance, tax forms, and direct deposit information
- Reporting teacher / administration vacation days / personal days
- Managing funds in Campus Operations Account - request fund transfers (if necessary)
- Collecting necessary information for qualified students (T2202 forms)
- Performing other assigned duties that are within the area of knowledge and skills required by the position

**Educational Requirements**
- Undergraduate degree or college diploma

**General Requirements**
- Operational or financial experience is considered an asset
- A valid work permit is necessary during the contracted period
- Ability to work 100% in-person

Pay: $18.27 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-10-11

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