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Sales Specialist

1 month ago

Burnaby, Canada WeCopy Fintech Inc. Full time

**Job Title: Sales Specialist**

**The Position**: The **Sales Specialis**t role is responsible for managing the leads and following up on quote requests, providing exceptional service and professional advice to our valued customers. By joining this team, you will become part of a rapidly growing company that offers extensive training and frontline knowledge in trading in the financial markets.

**Location**: Burnaby, Canada

**Job Type**: [Full-time/Part-time/Contract]

**Salary**: $16.8 per hour + Commission

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.

**What will be your agenda?**
- Have +2 years’ experience in Client Services.
- Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
- Are flexible to work rotating 8-hour shifts.
- In case of interest, writing Forex, Stock, and Crypto-related articles
- Your written and spoken English and Mandarin/Vietnamese/French/Turkish is impeccable, and your communication skills are highly polished.
- Have a Post-secondary degree/diploma in related field.

**What are we expecting from you?**
- Develop customer systems and partner networks to increase brand recognition and revenue.
- Support Product Development to increase product value and keep up with market trends.
- Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.
- Effectively and efficiently manage each client interaction from first contact to resolution
- Assist clients in monitoring and managing accounts, this may be in person or over the phone;
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Keep current on WeMasterTrade's products, services, programs, policies and procedures
- Resolve client problems in a professional manner, escalating issues as required
- Highly motivated and results-driven person
- Connect personally with customers to advise them appropriately and clearly on the company's products
- Knowledge of Forex and Stock trading
- Good organizational skills, good time management, and customer service orientation/experience

**And why work for us?**
- A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillset
- You will represent a renowned brand in its industry
- Great team of people with a friendly atmosphere
- Salary Evaluation every 6 months
- A dynamic environment where you won’t get bored
- We will train you on financial markets and related topics so you know our business
- Motivational remuneration + frequent bonuses for good performance.
- Company poker, beer, and many other activities
- Employee Program #1 - Employee counseling and coaching: access to 24/7 confidential counseling to help improve their well-being through an employee & family assistance program
- Employee Program #2 - HR health checks: one-on-one health checks to help you focus
- Employee Program #3 - Employee discounts: provide discounts on brands and Canadian retailers for goods and services
- All benefits is eligible to share benefits with your friend and family

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time, Fixed term contract, Casual
Contract length: 12 months
Part-time hours: 40 per week

**Salary**: $16.80 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Burnaby, BC V5H 0J2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is Canadian work status? (visa/work permit/permanent resident/Canadian passport)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Work Location: In person