Client Services

2 weeks ago

Ottawa, Canada Ottawa Festival Network Full time

**Job Summary**: : This position is funded through Ontario’s Job Creation Partnerships (see more details below).The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind; with an annual attendance of 28,000 the OIAF attracts artists, producers, students, and animation fans from around the world. The Client Services Coordinator will work with the Development Manager and Industry Relations team to plan and execute all aspects of the Festival related to community and business partnerships. This position involves aspects of outreach and communications, sales and advertising, events management, web content development and other tasks as required.

**Responsibilities**:

- Liaise with stakeholders and assist with the development, coordination, and/or delivery of partnership benefits including social media or marketing exchanges, festival passes, and other promotional items.
- Assist with a variety of event logistics tasks relating to sponsored events or other sponsorable assets.
- Ensure that the OIAF website and other relevant Festival communications have necessary and updated stakeholder information.
- Assist with coordinating the needs of stakeholders and VIPs before and during the Festival to help maintain good relationships.
- Assist in the preparation of correspondence, data management, and other clerical support tasks as needed.
- Assist in stakeholder appreciation outreach and reports after the Festival.
- Collaborate with other staff in different capacities as they arise.

**Skills and Qualifications**:

- Strong listening and relationship management skills.
- Great problem-solving and prioritization abilities with excellent analytical skills and attention to detail.
- Effective organizational skills and capacity to take initiative.
- Strong computer literacy: ability to quickly learn new programs/platforms and take initiative to troubleshoot.
- Excellent communication skills in English (verbal and written).
- Related experience an asset.

**Additional Qualifications Required**:

- An unemployed job seeker or those employed less than 20 hours per week
- A permanent resident living in Ontario who is legally authorized to work in Canada
- Have an active Employment Insurance (EI) claim **or**:

- Previously established an EI benefit period within the last five years **or**:

- Paid employee payroll premiums (EI premiums - Box 18 on your T4) in at least three of the previous ten years (where earnings have been at least $2K in each of those years **or**:

- Received the Employment Insurance Emergency Response benefit (CERB) within the previous five year

**NOTE 1**: Those registered in full-time academic studies are not eligible to be considered.

**Remuneration**:
$662 (gross) per week for 32 hours / $20.6875 per hour provided by the Province of Ontario.

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: $20.69 per hour

Expected hours: 32 per week

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Ottawa, ON K1N 6Z9

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