Back of House Assistant
6 months ago
**Job Description**:
**What is the Opportunity?**:
A member of the Performing Arts Division, the Back of House (BOH) Assistant is a service-oriented individual, providing hospitality support in a busy production facility. The goal is to provide unparalleled service to artists, clients and guests.
**Main Duties & Responsibilities**:
Key day-of-show responsibilities include, but are not limited to:
- The BOH Assistant strives to meet the needs of those backstage, and to efficiently and effectively communicate with the Performing Arts Division team.
- Creates a welcoming and comfortable atmosphere for all RCM artists, clients, and guests, promoting the positive and professional image of the RCM.
- Obtains concert/event information and necessary signage.
- Unlocks and sets up the backstage area and acts as point of contact from the venue to the client/artist.
- Sets up client and/or artist dinners and beverages, and fields day-of questions by the client/artist and their team. Sets up crew dinners, if applicable.
- Oversees the strike of hospitality requirements in the green room and dressing rooms.
- Acts as primary contact from the venue to the client/artist in the green room area.
- Maintains an inventory of hospitality supplies necessary to perform functions inherent with events. Notifies the BOH Coordinator/Manager when supplies need to be re-stocked.
- Acts as a backstage door attendant, remains available backstage, and monitors backstage access and activities.
- Occasionally acts as a “runner” for artists, including shopping for small rider items.
- Inspects green room area and informs BOH Coordinator/Manager of cleaning needs, damages, and necessary repairs.
- Adherence to dress code as dictated by events.
- Performing other duties as required.
**Job Requirements**:
**What We're Looking For**:
- At least 2 years of experience in the hospitality industry.
- Smart Serve certification.
- Excellent verbal and written communication skills.
- Ability to work unsupervised for long periods of time.
- A self-starter.
- Highly organized.
**Additional Information**:
- It is anticipated that the schedule will vary and encompass a range of timeframes including early mornings, late evenings, and weekends.
- Occasional heavy lifting, with the expectation that incumbents should be able to lift 50 lbs.
**How to Apply**:
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.
The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.
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