Director, Student Decision and Policy Support

3 months ago

Waterloo, Canada University of Waterloo Full time

Overview:
Reporting to the Associate Provost, Students the Director, Student Decision and Policy Support acts as a resource to University administration, advising on best practices, risk mitigation, and providing direction and support on cases, including complex cases that are student related. This role conceptualizes, researches, develops, and recommends policy options, including assisting with the development of new policies, procedures, and guidelines, to address emerging areas of concern. The Director, Student Decision and Policy Support uses their awareness of University and societal concerns and their expertise in policy interpretation, to ensure that University decision-makers are supported to make effective, appropriate decisions. This role acts as a central point of contact in coordinating the University’s response to the emerging needs of students requiring complex care, including both academic and non-academic needs. To accomplish this, they will convene and lead meetings of working group(s) to manage and monitor the University’s response as necessary.

**Responsibilities**:
Advising Decision-Makers
- With a sound knowledge of University policies and procedures, as well as administrative law and the principles of natural justice, this position provides advice and/or step-by-step guidance to University decision-makers as requested, including the Associate Provost, Students, Deans, Associate Deans, Department Chairs and Directors and other delegated University decision-makers on policy-based and quasi-judicial decisions related to student conduct.
- Consider arising issues on cases, including complex cases, jurisdictional issues, simultaneous processes, external influences, confidentiality, and the sharing of information as well as advise on procedural options with a mind to developing coordinated and consistent approaches for future cases.
- Aid decision-makers in considering the impacts of decisions across campus departments, assessing risks, organizing responses, keeping stakeholders informed of outcomes and liaising with University units to provide coordinated supports.
- Demonstrate an ability to interpret and advise on the following:

- Policy 30 - Employment of Graduate Student Teaching Assistants
- Policy 33 - Ethical Behaviour
- Policy 34 - Health, Safety and Environment (particularly allegations of workplace harassment)
- Policy 42 - Prevention of and Response to Sexual Violence and Protocol and Procedures
- Policy 70 - Student Petitions and Grievances
- Policy 72 - Student Appeals
- Manage student discipline decisions under Policy 71, Appendix C on behalf of the Vice-President, Academic and Provost (or delegate). Assist with the drafting of correspondence and official documents related to complex cases.
- Ensure that decision-makers have access to and utilize specialized resources on campus related to campus community concerns (i.e., sexual violence, racism, trauma-informed processes). Facilitate and encourage communication amongst departments.
- Receive feedback from University administrators on gaps in policy, and concerns related to existing policies, procedures, guidelines, and practices, making informed recommendations on paths towards improvement.
- Respond to requests from senior administration to review cases and provide status updates where appropriate.
- Report on specific concerns indicative of high risk through the chain of authority.
- Work closely with Legal & Immigration Services on issues and matters through the decision-making process.
- Recommend and assist with the development of training for decision-makers on due diligence and best practices.

Policy Planning and Renewal on Behalf of Administration for Student-Related Policies
- Assist in the development or amendment of University policies related to students, including the review of draft policies and policy revisions prepared by Policy Drafting Committees (PDCs), drawing attention to inconsistencies, areas of risk, areas that require further discussion, areas that will require operationalization, and connection to other existing policies.
- Combine environmental knowledge with contextual awareness of policy dynamics to support policy development.
- Develop and evaluate policy requirements, determining their potential impact and providing recommendations to senior management.
- Investigate areas of concern as raised by senior administration and report on findings.
- Attend meetings as required to support senior administration on policy work, receiving input from University community members and preparing senior administration to respond.
- Keep abreast of new legislation, regulations with Legal & Immigration Services.
- Provide advice to faculties and academic support units on their own policies, procedures, and practice to ensure that they are consistent with best practices across the University.
- Attend student-related committee meetings as required by the Associate Provost, Students and assist with policy-

  • Policy Support Coordinator

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Policy Support Coordinator provides expert administrative support to the Directors, Policy Planning and Decision Support and Faculty Relations as well as to the Associate Vice-President, Faculty Planning and Policy, including but not limited to policy management, and relevant committee logistics. The Policy Support Coordinator is an integral...

  • Director Community Support Services

    4 weeks ago

    Waterloo, Canada Waterloo Undergraduate Student Association (WUSA) Full time

    Service Description: Glow is the oldest continually-running university-based 2SLGBTQ+ group in Canada. Run entirely by dedicated student volunteers, Glow promotes a healthy attitude towards all sexual/romantic orientations and gender identities on the UWaterloo campus by providing a wide variety of peer support, social events, advocacy work, and...

  • Associate Director Policy

    8 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Associate Director supports the Senior Director in their strategic vision and leadership through the implementation of strategic initiatives, policy development, project planning and implementation for the Office of Equity, Diversity, Inclusion and Anti-Racism (EDI-R). **Responsibilities**: - Strategic Initiatives, Policy Development, Project...

  • Student Transition Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: This first-year student-oriented role in the Science Undergraduate Office implements new student transition initiatives for Science students including Waterloo Ready and First-Year Orientation. The incumbent liaises with undergraduate student advisors, student leaders, and other university staff and faculty members, to support an environment that...

  • Case Support Co-ordinator

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 18 Months** The Case Support Co-ordinator is accountable to the Manager, Case Support for the investigation and administration of complex and critical student cases in residence. They ensure that the safety of the residence community is maintained through the effective and efficient coordination of both on and off campus resources...

  • Student Ombudsperson

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Student Ombuds office is an independent unit but will be supported by the University Secretary to whom the Student Ombudsperson will report. The Student Ombuds Office shall provide an accessible, independent, impartial, and confidential office through which students receive guidance and advice about their university-related concerns and...

  • Director of Volunteering

    1 month ago

    Waterloo, Canada Waterloo Undergraduate Student Association (WUSA) Full time

    Service Description: Glow is the oldest continually-running university-based 2SLGBTQ+ group in Canada. Run entirely by dedicated student volunteers, Glow promotes a healthy attitude towards all sexual/romantic orientations and gender identities on the UWaterloo campus by providing a wide variety of peer support, social events, advocacy work, and...

  • Academic Advisor

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Academic Advisor & Student Experience Specialist role within Statistics and Actuarial Science is responsible for student advising, undergraduate student outreach and event management, and improving the department's overall collaboration, integration, and communication. The primary purpose of the role is to provide undergraduate student...

  • Student Success Advisor

    2 weeks ago

    Waterloo, Canada Conestoga College Full time

    **Requisition #**:24-0803** **Location**: Waterloo **Department**: Student Advising & Retention **Payband**: I **Starting Rate**: $39.34 **Payband Range**: $39.34 - $45.59 **Hours/Week**: 35 **Posting Date**: Tuesday, December 10, 2024 **Closing Date**: Tuesday, December 17, 2024 at 11:59 PM EST **Vacancy Type**: Support Staff - Full-time Temporary...

  • Student Life

    3 weeks ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Dec 4, 2024 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Dean of Students Office - Waterloo **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Director, Student Life & Experience **Employee Group**: WLUSA **Application...

  • Undergraduate Program Coordinator and Advisor

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of academic and administrative services to undergraduate students. This includes responsibility for the smooth and efficient operation of the undergraduate programs in a...

  • Student Engagement Officer

    3 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Student Engagement Officer will increase engagement among undergraduate Science students via the development, implementation, and evaluation of a student experience framework, in collaboration with the Associate Dean for Teaching and Learning as well as the Associate Dean for Faculty and Student Engagement. The incumbent liaises with...

  • Director(s) and Associate Professors

    1 month ago

    Waterloo, Canada Conrad School of Entrepreneurship and Business, University of Waterloo Full time

    Conrad School of Entrepreneurship and Business, University of WaterlooLocation: Canada/ WaterlooEmployment Type: Permanent Full-timePosted: 05/11/2024Professor and Eyton Director, Conrad School of Entrepreneurship and Business, Faculty of Engineering, University of WaterlooRanked #1 in Canada and in the top 50 engineering faculties in the world, University...

  • Professor and Eyton Director

    1 month ago

    Waterloo, Canada Conrad School of Entrepreneurship and Business, University of Waterloo Full time

    Company: Conrad School of Entrepreneurship and Business, University of WaterlooLocation: Canada/ WaterlooEmployment Type: Permanent Full-timePosted: 05/11/2024Professor and Eyton Director, Conrad School of Entrepreneurship and Business, Faculty of Engineering, University of WaterlooRanked #1 in Canada and in the top 50 engineering faculties in the world,...

  • Undergrad Program Coordinator and Advisor'

    4 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of academic and administrative services to undergraduate students. This includes responsibility for the smooth and efficient operation of the...

  • Director, Advancement

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Reporting directly to the Dean of the Faculty of Health, the Director of Advancement is responsible for development and alumni relations activities within the Faculty of Health (Health). The Director works within the framework of the Office of Advancement to ensure that Waterloo has a coordinated overall strategic advancement plan. Using...

  • Student Systems Integration and Special Projects

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 13-14 months** Reporting to the Director, Student Life Communications, the Manager, Student Systems Integration and Special Projects is responsible for the strategic planning, successful execution and effective management of integrated student systems in the APS Portfolio. The manager plays a critical leadership role in planning,...

  • Graduate Coordinator

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Graduate Coordinator provides administrative support to the School’s PhD and Master’s Thesis/Research graduate programs. They assist with recruiting of new graduate students in the Computer Science Department. Their work encompasses program inquiries from prospective students; administers admissions; advises students on academic matters and...

  • Graduate Coordinator

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 8 months** The Graduate Coordinator provides administrative support to the School’s PhD and Master’s Thesis/Research graduate programs. They assist with recruiting of new graduate students in the Computer Science Department. Their work encompasses program inquiries from prospective students; administers admissions; advises students on...

  • Graduate Coordinator

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 6 months** The Graduate Coordinator provides administrative support to the School’s PhD and Master’s Thesis/Research graduate programs. They assist with recruiting of new graduate students in the Computer Science Department. Their work encompasses program inquiries from prospective students; administers admissions; advises students on...