Director, Student Decision and Policy Support

22 hours ago


Waterloo, Canada University of Waterloo Full time

Overview:
Reporting to the Associate Provost, Students the Director, Student Decision and Policy Support acts as a resource to University administration, advising on best practices, risk mitigation, and providing direction and support on cases, including complex cases that are student related. This role conceptualizes, researches, develops, and recommends policy options, including assisting with the development of new policies, procedures, and guidelines, to address emerging areas of concern. The Director, Student Decision and Policy Support uses their awareness of University and societal concerns and their expertise in policy interpretation, to ensure that University decision-makers are supported to make effective, appropriate decisions. This role acts as a central point of contact in coordinating the University’s response to the emerging needs of students requiring complex care, including both academic and non-academic needs. To accomplish this, they will convene and lead meetings of working group(s) to manage and monitor the University’s response as necessary.

**Responsibilities**:
Advising Decision-Makers
- With a sound knowledge of University policies and procedures, as well as administrative law and the principles of natural justice, this position provides advice and/or step-by-step guidance to University decision-makers as requested, including the Associate Provost, Students, Deans, Associate Deans, Department Chairs and Directors and other delegated University decision-makers on policy-based and quasi-judicial decisions related to student conduct.
- Consider arising issues on cases, including complex cases, jurisdictional issues, simultaneous processes, external influences, confidentiality, and the sharing of information as well as advise on procedural options with a mind to developing coordinated and consistent approaches for future cases.
- Aid decision-makers in considering the impacts of decisions across campus departments, assessing risks, organizing responses, keeping stakeholders informed of outcomes and liaising with University units to provide coordinated supports.
- Demonstrate an ability to interpret and advise on the following:

- Policy 30 - Employment of Graduate Student Teaching Assistants
- Policy 33 - Ethical Behaviour
- Policy 34 - Health, Safety and Environment (particularly allegations of workplace harassment)
- Policy 42 - Prevention of and Response to Sexual Violence and Protocol and Procedures
- Policy 70 - Student Petitions and Grievances
- Policy 72 - Student Appeals
- Manage student discipline decisions under Policy 71, Appendix C on behalf of the Vice-President, Academic and Provost (or delegate). Assist with the drafting of correspondence and official documents related to complex cases.
- Ensure that decision-makers have access to and utilize specialized resources on campus related to campus community concerns (i.e., sexual violence, racism, trauma-informed processes). Facilitate and encourage communication amongst departments.
- Receive feedback from University administrators on gaps in policy, and concerns related to existing policies, procedures, guidelines, and practices, making informed recommendations on paths towards improvement.
- Respond to requests from senior administration to review cases and provide status updates where appropriate.
- Report on specific concerns indicative of high risk through the chain of authority.
- Work closely with Legal & Immigration Services on issues and matters through the decision-making process.
- Recommend and assist with the development of training for decision-makers on due diligence and best practices.

Policy Planning and Renewal on Behalf of Administration for Student-Related Policies
- Assist in the development or amendment of University policies related to students, including the review of draft policies and policy revisions prepared by Policy Drafting Committees (PDCs), drawing attention to inconsistencies, areas of risk, areas that require further discussion, areas that will require operationalization, and connection to other existing policies.
- Combine environmental knowledge with contextual awareness of policy dynamics to support policy development.
- Develop and evaluate policy requirements, determining their potential impact and providing recommendations to senior management.
- Investigate areas of concern as raised by senior administration and report on findings.
- Attend meetings as required to support senior administration on policy work, receiving input from University community members and preparing senior administration to respond.
- Keep abreast of new legislation, regulations with Legal & Immigration Services.
- Provide advice to faculties and academic support units on their own policies, procedures, and practice to ensure that they are consistent with best practices across the University.
- Attend student-related committee meetings as required by the Associate Provost, Students and assist with policy-



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