Commercial Insurance Broker

7 months ago

Waterloo, Canada BFL CANADA Full time

**We offer more than a job, we offer a career**
- We support our employees to shape their career by encouraging continuing education and investing in training and development.
- We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
- We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
- We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
- We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
- We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

**We are looking for a **Client Service Manager **to join our team in our Waterloo office in our commercial division**

As a Client Service Manager, you will be responsible for assisting the Client Executive in managing clients by establishing and maintaining excellent relationships with a focus on maximizing their loyalty.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team

**Your day as a Client Service Manager**
- Proactively manage a book of business by reviewing the client’s exposure and loss history and proposing appropriate coverage and/or solutions. Where necessary, develop account strategies, presentations and other forms of communication with client.
- Ensure maximum retention of book by providing exceptional client service by regularly contacting existing clients to ensure quality service is being delivered and needs are met and exceeded.
- Respond to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
- Identify needs of prospective clients through research and involvement with relevant resources, utilize division and corporate resources when possible.
- Place new business as well as renewals and endorsements in a timely and efficient manner.
- Review policy wordings and other documentation for accuracy and completeness;
- Participate in industry functions and targeted public relations activities;
- Maintain extensive market relationships.
- Oversee the preparation of underwriting submissions; maintain appropriate documentation for various accounts and/or correspondence.
- Maintain expiry lists, records, and policy files to ensure that they are organized and up to date.
- Request and follow up with insurers for outstanding information, endorsements or policy documentation.
- Create abeyances and follow up for outstanding items from underwriters, marketers and clients.
- Establish appropriate procedures for claims administration and loss prevention activity.
- Monitor and follow up on outstanding client receivables.
- Other miscellaneous duties and special projects as required.
- At least 5 years of experience in insurance brokerage.
- Well-versed with the Property and Casualty insurance world.
- University degree (typically in business or finance) or equivalent work experience.
- RIBO Licensed
- Good project management and presentation skills.
- Strong verbal and written communication skills
- Good knowledge of the MS Office Suite (Excel, Outlook, and Word)
- Strong analytical and problem-solving skills.
- Effective time management and organizational skills.

**Who we are.**

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1300 professionals located in 26 offices across the country. Our employees have free rein to demonstrate their creativity, leadership and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

**More about us**

Our BFL Waterloo office is located at 187 King Street South. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

LI-Hybrid

  • Broker, Commercial Solutions

    1 day ago

    Waterloo, Canada Staebler Insurance Full time

    **Broker, Commercial Solutions**: **Employment Type: Full-Time** - Are you dynamic and ambitious?_ We are looking for a competitive and goal focused individual with strong technical knowledge of insurance to join our enthusiastic team of producers. We are a well-established general insurance brokerage located in the Waterloo Region. We have an outstanding...

  • Service Broker, Commercial Solutions

    1 day ago

    Waterloo, Canada Staebler Insurance Full time

    **Service Broker, Commercial Solutions**: **Empoyment Type: Full Time** - Are you a service-oriented individual who enjoys a fast-paced work environment?_ We are looking for an engaged and customer service focused individual with strong communication and organizational skills to join our team of Service Brokers in our Commercial Solutions department. This...

  • Broker, Commercial Solutions

    7 months ago

    Waterloo, Canada Staebler Insurance Full time

    Employment Type: Full-Time - Are you dynamic and ambitious?_ We are looking for a competitive and goal focused individual with strong technical knowledge of insurance to join our enthusiastic team of producers. We are a well-established general insurance brokerage located in the Waterloo Region. We have an outstanding reputation for quality and excellence....

  • Commercial Insurance Broker

    7 months ago

    Waterloo, Canada BFL CANADA Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...

  • Commercial Insurance Broker

    7 months ago

    Waterloo, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...

  • Service Broker, Commercial Solutions

    7 months ago

    Waterloo, Canada Staebler Insurance Full time

    Employment Type: Full-Time - Are you a service-oriented individual who enjoys a fast-paced work environment?_ We are looking for an engaged and customer service focused individual with strong communication and organizational skills to join our team of Service Brokers in our Commercial Solutions department. This role works within a team-based environment...

  • Commercial Insurance Broker

    6 months ago

    Waterloo, Canada BFL Canada Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...

  • Commercial Insurance Broker

    7 months ago

    Waterloo, Canada BFL CANADA Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...

  • Commercial Insurance Broker

    7 months ago

    Waterloo, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...

  • Broker, Commercial Solutions

    7 months ago

    Waterloo, Canada Staebler Insurance Full time

    Employment Type: Full-Time - Are you dynamic and ambitious?_ We are looking for a motivated individual to join our team to lead small commercial client acquisition and service. We are a well-established general insurance brokerage located in the Waterloo Region. We have an outstanding reputation for quality and excellence. Staebler provides a supportive...

  • Insurance Broker Support

    7 months ago

    Waterloo, Canada Cane and Co Insurance Full time

    Want to join our team? Do you have a passion for Client Service? We are looking for a full time Broker Customer Support to join our boutique insurance brokerage. You’d be joining a dynamic, energetic nd supportive team at Cane and Co. insurance located in Waterloo, Ontario. **Position Summary**: Responsible for wowing our clients, you love to serve and...

  • Account Manager

    6 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    Dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Title: Commercial Account Manager** **Location**: Waterloo, ON - In Office **Company**:...

  • Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    Dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Title: Commercial Account Manager** **Location**: Waterloo, ON - In Office **Company**:...

  • Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    **Opportunity**: Exciting opportunity to join a dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Description**: Not only will the role focus...

  • Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    **Opportunity**: Exciting opportunity to join a dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Description**: Not only will the role focus...

  • Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    **Opportunity**: Exciting opportunity to join a dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Description**: Not only will the role focus...

  • Insurance Commercial Account Manager

    6 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    **Opportunity**: Exciting opportunity to join a dynamic firm with a diverse client portfolio specialized in Commercial Insurance. The immediate role is to support the President and Owner of the firm in managing both small-mid-sized accounts and larger clients. **Description**: Not only will the role focus on support and service there is a Marketing aspect...

  • Account Broker

    4 weeks ago

    Waterloo, Canada Ontario Teachers Insurance Plan Full time

    h3>Customer Service Broker (Home & Auto Insurance)Full-timeDepartment: Home & Auto ServiceWho We AreWith every job, there’s always the question of “why”. p>What You’ll Do:Reporting to the Assistant Manager, Broker Serviceyou’ll assistmembers by providing product and service information, resolving member complaints, and assessing risks for...

  • Insurance Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    Dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Title: Commercial Account Manager** **Location**: Waterloo, ON - In Office **Company**:...

  • Insurance Account Manager

    6 months ago

    Waterloo, Canada Zehr Insurance Brokers Ltd. Full time

    **Insurance Account Manager: Waterloo Branch** - Protecting What Matters to You_ **Who are we?** Our vision is to provide meaningful and gratifying careers to those who outperform and exceed in our communities. We are a family-owned insurance brokerage established in 1954 with seven offices across mostly rural locations in South Western Ontario. We work...