Rft Program Coordinator, Homeless Outreach Program

2 weeks ago

Vancouver, Canada MPA Society Full time

**POSTING NUMBER**:

- 2024-020**POSITION**:

- Program Coordinator, Regular Full-Time**UNION**:

- HEU - MPA Certification**PROGRAM**:

- Homeless Outreach Program, Resource Centre, Vancouver**SALARY RANGE**:

- Grid 37: $33.89 - $35.58**SCHEDULE**:

- Monday to Friday: 0900 hrs to 1700 hrs**HOURS OF PAY**:

- 37.5 hours per week**JOB DETAILS**:

- Please refer to the job description for details of the position.**QUALIFICATIONS**:

- Please refer to the job description for qualifications and education required for the position.**START DATE**:

- ASAP**Job Description - Program Coordinator**

Homeless Outreach

**Classification Benchmark**:

- Residence Coordinator**Grid Level**:

- 37**Collective Agreement**:

- Community Subsector Association**Reports to**:

- Manager, Resource Centre**Job Summary**

The Homeless Outreach Program Coordinator must be committed to the mission and philosophy of the MPA Society and the principles and practice of Psychosocial Rehabilitation and harm reduction strategies. Working from within the MPA Resource Centre which provides a safe community setting where our service users can socialize and engage in peer support in a welcoming and non-judgmental environment.

The Homeless Outreach Program fosters resilience, provides outreach, assists in housing, coordinates referrals, connects to financial resources, and promotes self-empowerment, provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance, information, resources, and demonstrations.

The Homeless Outreach Program Coordinator will oversee the day-to-day operation of the Homeless Outreach program and supervision of the Outreach Workers.

**Functions & Responsibilities**
- Performs participant intakes through interviews and collaboration with outside service providers to determine client’s eligibility for the program; for those not connected to mental health services or for those not residing in housing that is supported by other mental health service providers until such connections are made.
- Coordinates staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orientating new staff, and maintaining timekeeping and attendance records. Resolves staffing problems, including calling in staff to ensure appropriate staffing levels.
- Participates in case management and planning with clients and/or healthcare providers, by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants.
- In consultation with the Manager, develops and oversees the implementation of Homeless Outreach programming to meet the diverse needs of our service users.
- Participates in all staff meetings for the MPA Resource Centre to promote sharing information and help determine the needs of specific individual members.
- Advocates for members by problem solving in areas such as landlord-tenant disputes, financial assistance, mental health assistance, general health assistance, accessing community resources, and housing both temporary and permanent. Accompany clients to appointments with other agencies in an advocacy role.
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs including long term case management services through mental health centers and provides clients with that information.
- Assists in the preparation of the budget for assigned programs and/or services, monitors and authorizes budgeted expenditures, and assists with financial reports and payments. Maintains related records and reports and carries out administrative transactions.
- Oversees the maintenance of related records and documentation such as care plans, progress reports, statistics, and daily logs.
- Provides medication support, in accordance with established policy.
- Receives client feedback, inquiries, and complaints, and responds as required.
- Provides direction to clients, volunteers and/or practicum students as required.
- Fulfills all functions and responsibilities of the Homeless Outreach Worker and Resource Centre Mental Health Worker as needed.
- Performs other related duties as assigned.

**Education, Training & Experience**
- B.A. in Behavioral Science or Diploma in Community Social Service - Mental Health specific preferred.
- A minimum of three (3) years’ experience in a similar setting with a mental health or addictions related agency, with responsibility for front line service delivery, crisis intervention, debriefing and support, conflict resolution and case planning or an equivalent combination of education, training and experience.
- Three (3) years’ experience working with people with mental illness or those at risk of homelessness and a demonstrated commitment to promoting empowerment and individual/group ad

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