Automotive Service Advisor
2 days ago
**Position Description**:
**Responsibilities**:
- Greeting customers and scheduling service appointments.
- Input billing and inventory information in to the computer daily
- Assist with office management, answer all incoming calls and schedule service appointments.
- Transact sales, collect payment, and print receipts
- Cataloguing customers concerns, comments and handling complaints (Translating customers’ repair problems into standard repair terminology)
- Writing service orders and descriptions of problems and repairs
- Explaining repairs to customers
- Estimating the cost and time needed for repairs
- Maintain our image and cleanliness standards.
**Requirements**:
- 2 years experience in customer service.
- Excellent written and communication skills
- Ability to multitask and problem solve in a fast paced environment
- **Highly**organized
- Able to work in a team environment
- Must have a valid driver's license and a clean drivers abstract.
- Ability to start, control and maintain a complete process or procedure, while keeping safety and compliance at the forefront.
- Must have superior customer service skills.
- Strong skills with computers
- Previous experience in the automotive industry is preffered.
**Job Types**: Full-time, Permanent
Pay: $16.00-$35.00 per hour
Expected hours: 50 per week
Additional pay:
- Bonus pay
- Tips
**Benefits**:
- Dental care
- Extended health care
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
**Experience**:
- automotive repair/service advisor: 1 year (preferred)
Work Location: In person
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