Office Clerk

4 weeks ago


Laval, Canada Canadian Wealth Creation Centre Full time

**Industry**: Financial

**Job Type**:Full time, in person with no option of remote work**

**Schedule**:10am - 6pm, Monday to Friday.

**Salary**: Depending on experience: starting at $15.50 per hour.

**Experience**: Client experience (mandatory)

**Main responsibilities**:

- Greeting clients
- Answering the phone and transferring phone calls
- Data entry
- Supply office equipment
- Sorting, sending mail and handling daily administrative tasks
- Organizing the financial advisor's agenda
- Staying informed about new technologies and improving existing systems
- All other related tasks to support the team

**Required qualifications**:

- Minimum of 1 year experience in call reception
- Willingness to provide superior customer service and support
- Good knowledge of English and French.
- Thoroughness and attention to detail
- Great interpersonal skills
- Great ability to work in a team
- Autonomy
- Sense of priorities and ability to manage several files at the same time
- Experience with Word, Excel and Office 365 software

**Evaluation guide**:

- Always having a positive attitude
- Professional approach and appearance
- Punctuality
- Thoroughness and attention to detail, and respecting deadlines
- Sense of responsibility, and have the team's success at heart
- Understanding the importance of our clients, even in difficult situations
- Willing to learn, make changes and support the growth of the team

In order to continue to improve our service, we are currently looking for a dynamic person with experience to fill a position of receptionist/administrative support.

We offer a respectful and collaborative work environment. We are committed to team synergy.

**Description of the company**:
Financial advisor office in Laval.
A dynamic, customer service-oriented company that is continually growing and striving to exceed expectations.

**Salary**: From $15.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
Common surfaces are sanitized regularly.

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- French (preferred)

Work Location: In person


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