System & Network Administrator

1 week ago


Woodbridge, Canada Anatolia Tile + Stone Full time

Anatolia is a leading global Brand, manufacturer, importer and distributor of wall and flooring products to some of the largest Retailers and Distributors throughout Canada, the United States and Europe. Based in Toronto, Anatolia is a privately owned 100% Canadian corporation that is not only one of the largest players within the industry, but also continues to grow rapidly year after year. Each year since 2018, Anatolia has won the Canada’s Best Managed Companies award for being amongst the best-in-class of Canadian owned and managed companies and have now become a Gold Standard winner in 2021 for winning this award for 3 consecutive years.

Anatolia embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging. We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Anatolia team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.

POSITION SCOPE:
The System & Network Administrator is responsible for the administration, maintenance, configuring, monitoring, and troubleshooting all corporate IT infrastructure related systems, network and security. This role works closely with the Helpdesk support team members of the IT Team in providing support, training and guidance as required, and is responsible for ensuring the optimal system and network uptime and performance.

KEY ACCOUNTABILITIES:

- Admin, design, implement, monitor and support corporate IT infrastructure, including, but not limit to, WAN, LAN, VPN, internet connectivity, intranet, security, wired/wireless connectivity, servers, storage, and virtualization technology
- Proactively monitor the health of network, storage, and servers to ensure the maximum uptime and optimal performance for LAN / Wireless LAN / WAN / VPN / Servers / Storage
- Work closely with the IT Helpdesk support team in providing support, training and guidance as required
- Assists with user requests when required to ensure an appropriate level of internal customer service is achieved
- Set up and manages servers, firewall boxes, routers, switches, wireless LAN controller and access points. Ensure maximum uptime for LAN/Wireless LAN/WAN (VPN)
- Work with the cybersecurity team to identify the potential cybersecurity risks and vulnerabilities, research, suggest and implement the most cost -effective protection measures
- Responsible for the administration, maintenance and testing of disaster recovery plans, hardware maintenance and lifecycle planning for the software, hardware and networking assets
- Keep up-to-date knowledge in industry trends and best practices. Provide training to other team members
- Ensures all supported software programs are maintained and utilized properly
- Reasonable availability during off-hours for new system implementation/upgrade, server and network maintenance
- Performs other duties as assigned

This position also includes:

- Demonstrated experience and ability working with complex information that involve unrelated processes and methods using different variations in daily routine
- Demonstrated accountability for quality, accuracy and adherence to work instructions with discretion required when exercising duties within pre-determined limits and procedures
- Demonstrated capability to work with mínimal direction regarding routine work that has vague or no affiliated process instructions as well as working to resolve complicated issues
- Demonstrated understanding that work contributions have some influence beyond the immediate department and as such duties are executed with care, accuracy and compliance to instructions
- Demonstrated ability to proactively come up with creative/innovative solutions and generate new ideas as nature of work requires a moderate degree of creativity/innovation in carrying out duties.
- Demonstrated ability to work collaboratively with other departments as interactions are generally with peers within the work area
- Capable of interacting with internal and/or external customers, providing them with correct information, straightforward support and common courtesy
- Understanding that work efforts may have a minor impact on the employer brand and public reputation and as such ensure that behavior and communications shall be professional and accurate at all times

QUALIFICATIONS:

- Post-Secondary Degree in an Information Technology related discipline required
- A minimum of 5 years of relevant experience required with advanced level of expertise in computer systems, networking and cybersecurity required
- Extensive experience troubleshooting network, server, storage, backups, firewall, router, switch configuration and virtualization platform is r


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