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Chief Application Analyst

1 month ago

Montréal, Canada National Bank of Canada Full time

**Your job**
- Collaborate with multidisciplinary teams (business line, developers, business analysts, architects, etc.) to develop, implement and test new features
- Provide operational support in partnership with colleagues, analyze and qualify requests by eliminating issues
- Provide support outside working hours and occasionally on weekends for changes/updates
- Participate in design discussions and produce design/functional documentation as needed
- Assist in the process of collecting user requirements, breaking down tasks, estimating efforts and implementing new software features incrementally using Agile methodologies
- Establish asset monitoring mechanisms under the responsibility of the team

**Your team**
The Payments Domain is made up of more than 230 people who work in an agile, proactive and collaborative manner to seize opportunities, stay at the cutting edge of technology and continuously improve processes. Our team stands out for its Payments expertise.

You will report to the Manager
- Delivery Cross-functional Capabilities.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning by doing, allow you to master your profession and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

**Prerequisites**
- Technical experience in analysis, technical support and incident management
- Experience in stakeholder management, particularly in collaboration with suppliers
- Experience with AWS cloud services (EKS, EC2, Lambda, step functions, etc.)
- Knowledge of collaborative work tools: Jira, Confluence, MS Office365
- Understanding of the delivery cycle/lifecycle of incident and problem management, desirable
- Basic knowledge of databases (Aurora DB, Dynamo DB) and CI/CD tools, an asset
- Knowledge of Datadog and Splunk monitoring tools, as well as ServiceNow (or other ITSM tools).

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us