Patient Care Coordinator, Alta Vista Animal Hospital

6 months ago


Ottawa, Canada VCA Animal Hospitals Full time

**Patient Care Coordinator**:
**Location: Ottawa, ON**:
Alta Vista Animal Hospital is currently welcoming a Patient Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated

As a Patient Care Coordinator, you will be responsible for maintaining the communication lines between the doctor and the client. You are the direct liaison between the Treatment/ICU veterinarians, treatment staff and the clients while their pet is in our care.
- Attending patient rounds
- Providing daily financial and medical updates on all hospitalized patients
- Updating invoicing daily based on Smart Flow treatment sheets
- Preparing medications
- Medical records maintenance
- Preparing and presenting discharge instructions, medications and client education
- Coordinating referrals or transfers with other hospitals
- Following up on discharged patients
- Discussing financing, requesting deposits, updating estimate plans and taking payments
- relaying lab results

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you
- A caring culture of Wellness and Appreciation
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Competitive wages and benefits
- Extensive online anytime-anywhere access to journals and textbooks
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know



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