Associate Business Solutions Analyst

2 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level A

Job Title

Associate Business Solutions Analyst

Department

Undergraduate Admissions and Student Recruitment and Advising | Enrolment Services

Compensation Range

$4,688.67 - $6,754.00 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

April 26, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

May 1, 2024

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Organizational Status

The Associate Business Solutions Analyst, reports to the Associate Registrar, Undergraduate Admissions. The Associate BSA interacts with all units within Enrolment Services and members of academic and service units across the campus, as well as UBC IT, to provide service and systems support. The Associate Business Solutions Analyst may provide support to other members of Enrolment Services during the analysis of complex requests or initiatives. The Associate BSA may also coordinate, provide direction and/or assign work to staff when necessary.

Work Performed

Major Responsibilities- Creates testing plan, and conducts functional testing on new developments to the Admission system.- Investigates bug reports, determines their priority and validity, assigns to a developer and communicates relevant information to UBC IT.-
- Mines student system database and provides ad-hoc reports as needed- Provides data information and requirements to assist UBC IT Reporting department in designing admissions-related reports from UBC and external requests- In collaboration with UBC IT, analyzes and monitors report generation to ensure data integrity.- In collaboration with UBC IT, creates and implements programming changes to ensure data integrity while maintaining report functionality.- Designs, implements and manages survey research projects within Admissions, including responsibility for survey design, testing methodology, ensuring that data integrity is maintained, collecting and analyzing data, and publishing results.-
- Designs, develops, implements and evaluates end user training.- Ensures that the development of user documentation for various system components meets Admissions staff needs.- Responsible for communicating with Admissions and related units regarding Admission systems changes that impact the functionality of systems or reporting within other units.

Consequence of Error/Judgement

The Associate BSA is a representative of ES and liaises with ES staff and various members of the university community including UBC IT, faculties and service units. Ineffective support, testing, and troubleshooting of systems can directly impact the recruitment and retention of students at both UBC campuses and service delivery levels by faculty, staff and administrators. These deficiencies could have far reaching consequences such as failing to meet enrollment targets. Without adequate management and monitoring, the integrity of the admissions process may be jeopardized and could result in negative legal and reputational consequences.

Supervision Received

Reports to the Associate Registrar, Undergraduate Admissions. Works independently under general direction and support from the Business Solutions Analyst in the Undergraduate Admissions Office. Exercises initiative and sound judgment in making decisions. Works in collaboration with other senior University staff.

Supervision Given

Provides guidance to both M&P and Clerical staff on project teams.

Minimum Qualifications
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

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