Communications Lead

7 months ago

Mississauga, Canada McKesson Canada Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

**Job Summary**

Reporting to the Communications Director, as part of the Retail Customer Communications team, the Communications Lead will work closely with key stakeholders and senior executives to develop and execute communications strategy, messaging, and planning for regional Retail/Institutional customers and banner members.

The Communications Lead will be responsible for leading key content solutions that create awareness, engagement, and establishes McKesson Canada as a thought leader in the pharmaceutical industry in particular region. The role requires the drive to execute concise, informative communications in a timely manner as well as using their professional expertise to resolve complex situations in creative and effective ways.

**Section A - Specific Responsibilities**
- Serve as the retail customer communications prime for all regional projects, programs, and tactical communications. Responsible for creating and executing impactful content; messaging; to internal and external audiences across a variety of channels. Ensure projects are completed as defined within the approved scope, on time, and within budget.
- Partner with cross-functional teams to lead communications planning efforts in conjunction with Sales Operations and Customer Care. Strengthen the communications skills and capacity of internal team members to ensure consistency across the organization.
- Lead the content creation and communication engagement for regional customer events in collaboration with our Sr. Events Advisor and the Corporate Communications Events team. Facilitate and support a variety of content to support business leaders at regional industry events and tradeshows including creation of presentations, speaking notes etc.
- Assumes editorial ownership of affiliated customer newsletter that provides important and exclusive updates on product offerings, service impacts, education, regulatory changes, and industry news.
- Responsibility for contributing to positive regional narratives through the use of digital/social media, channels by working collaboratively with channel owners (Marketing & Corporate Communications) to highlight good news stories for their region.
- Champion the McKesson brand for all communications initiatives. Ensure proper and consistent positioning of the organization and its strategic priorities with regional stakeholders. Identify opportunities to engage with customers and members to strengthen the brand and instill a culture of positive, open communications.
- Measure, analyze, and report on the performance of regional communications initiatives; continually monitor metrics, adjusting messaging to maximize impact and effectiveness when needed.

**Section B - General Responsibilities**
- Strong self-directed initiative, resourcefulness, and drive for innovation;
- Strategic thinker, strong customer-centric ethic, coupled with a keen sense of the big picture;
- Creative, out-of-the box thinking; willingness to learn and try new things;
- A well-defined sense of diplomacy, supported by high degree of enthusiasm, creativity, interpersonal skills, and entrepreneurial spirit;
- Excellent executive presence and ability to cultivate positive relationships with cross-functional internal and external customers and executive leaders;
- Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines;
- Work produced accurately and with a high level of quality;
-

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