Insurance and Risk/claims Coordinator

5 months ago

St Catharines, Canada City of St. Catharines Full time

**Summary**:
Responsible for providing guidance and assisting the legal team of the Legal and Clerks Services Department (“LCS”) on insurance administration and risk management for the City and will work closely with the team to meet the department’s goal to provide cost effective, high quality, and efficient service, while minimizing liability exposure to the City.

To be successful in this role, the incumbent will be a critical thinker, who is knowledgeable of current insurance legislation and legal processes and is adept at problem solving and will use their exceptional communication and organizational skills to execute the duties and responsibilities as outlined below
(these set out the principal functions of the position and shall not be considered as a detailed description of all the work requirements).

**Duties and Responsibilities**:

- Manage and coordinate the day-to-day tasks related to insurance and risk management for the City; including incident monitoring and reporting.
- Administer insurance incidents and claims, working closely with City Solicitors, insurance adjusters, assigned legal counsel, insurance companies and claimants including negotiating a reasonable settlement as authorized.
- Review and analyze claim loss-run to identify trends and areas of exposure.
- Collaborate with insurance providers, internal and external partners to investigate claims, assess exposure, and resolve matters when applicable.
- Identify and analyze risk exposure and establish loss prevention measures with a goal of developing a sustainable and responsible risk management system to reduce claims, financial loss and premiums.
- Review and provision of appropriate insurance coverage.
- Responsible for the development and implementation of risk management policies, and procedures in compliance with legislative requirements.
- Prepare correspondence such as letters of demand, acknowledgements, inquiries, denials, and memorandums to departments in reply to questions regarding claims, risk management or insurance coverage.
- Develop and maintain an insurance resource center and claim records system in the electronic data records management system to maintain records of all claims files from creation to closure.
- Review relevant budget account for proper file reserving. review legal opinion and strategize with counsel and management for best anticipated outcome.
- Attend settlement conferences, discoveries, mediations, pretrial or trial as required.
- Other related duties as assigned.

**Position Requirements**:

- Completion of post-secondary education and a minimum of five (5) years of progressive experience in claims, insurance and risk management, preferably in a municipal or other government environment.
- Chartered Insurance Professional designation from The Insurance Institute of Canada and/or a Canadian Risk Management (CRM) designation from The Risk and Insurance Management Society.
- Sound knowledge of the principles, practices, and theories of the risk management process, claims process, insurance legislation, and civil law.
- Demonstrated knowledge of relevant legislation, regulations, or standards (e.g. The Municipal Act; Property and Auto Insurance standards; CSA standards; Occupiers Act; Minimum Maintenance Standards etc.).
- Exceptional planning and time management skills with the ability to multi-task within a dynamic environment.
- Superior communication skills (written and verbal) with excellent interpersonal and collaboration skills to build effective relationships in a team environment.
- Detail oriented with exceptional research, analytical and critical thinking skills to solve problems and recommend solutions.
- High degree of integrity with the ability to maintain strict confidentiality and discretion.
- Proficient computer skills and working knowledge of Microsoft 365 Suite software programs, and the ability to adapt quickly to applicable software.
- Valid Ontario Driver’s licence, Class “G”, with a clean driving record.
- A demonstrated commitment to enhancing a safety culture.

**Salary Range**: Minimum $67,158 annually; Maximum $83,947 annually

**Expected Work Location**:City Hall (eligible for remote work)

**Hours of Work**:Currently Monday to Friday 8:30AM - 4:30PM

Applications received any other way will not be accepted.

The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

**Job Types**: Full-time, Permanent

**Salary**: $67,158.00-$83,947.00 per year

**Benefits**:

- Company pension
- Employee assistance program
- Extended health care
- Life

  • Risk and Insurance Advisor

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and we are proud to contribute to...

  • Administrative Coordinator

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorSummary:We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at the City of St. Catharines. As a key member of our legal department, you will provide administrative support to the City Solicitor, legal staff, and Claims/Risk Insurance Coordinator.The successful candidate will...

  • Administrative Coordinator

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorSummary:We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at the City of St. Catharines. As a key member of our legal department, you will provide administrative support to the City Solicitor, legal staff, and Claims/Risk Insurance Coordinator.The successful candidate will...

  • Administrative Coordinator

    4 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorJoin the City of St. Catharines team as an Administrative Coordinator, supporting the City Solicitor and legal staff in their daily operations. This role involves performing legal administrative, clerk, and customer service duties as part of a team.Key Responsibilities:Assist with the daily administration of municipal...

  • Administrative Coordinator

    4 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorJoin the City of St. Catharines team as an Administrative Coordinator, supporting the City Solicitor and legal staff in their daily operations. This role involves performing legal administrative, clerk, and customer service duties as part of a team.Key Responsibilities:Assist with the daily administration of municipal...

  • Commercial Insurance Account Manager

    5 months ago

    St. Catharines, Canada Hope & Harder Insurance Brokers Full time

    With three offices in the Niagara region, Hope & Harder has been proudly serving the community since 1988 with commercial, personal home and auto, recreational insurance and more. We take pride in our commitment to our customers and operate by our mission to “meet the needs of every client every time”. We are currently seeking a RIBO licensed...

  • Administrative Coordinator

    2 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Summary:The City of St. Catharines is seeking a highly skilled and organized Administrative Coordinator to join our team. As a key member of our City Solicitor's office, you will be responsible for providing administrative support to our legal staff, claims/risk insurance coordinator, and other internal departments.Key Responsibilities:Process claims and...

  • Administrative Coordinator

    5 months ago

    St. Catharines, Canada City of St. Catharines Full time

    Summary: To perform legal administrative, clerk and customer service duties as part of a team on behalf of the City Solicitor, legal staff, and Claims/Risk Insurance Coordinator.The Administrative Coordinator is responsible for assisting with the daily administration of municipal claims. This includes, but is not limited to, intake process, digital file...

  • Administrative Coordinator

    4 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at the City of St. Catharines. As an Administrative Coordinator, you will provide administrative support to the City Solicitor and legal staff, assisting with the daily administration of municipal claims.Key...

  • Administrative Coordinator

    4 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Title: Administrative CoordinatorWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at the City of St. Catharines. As an Administrative Coordinator, you will provide administrative support to the City Solicitor and legal staff, assisting with the daily administration of municipal claims.Key...

  • Insurance Coordinator

    5 months ago

    St. Catharines, Canada Morison Insurance Brokers Inc. Full time

    **Insurance Coordinator** **Location**:St. Catharines, Ontario Are you positive, enthusiastic, and digitally savvy? Are you looking for career growth with advancement opportunities? Do you want to join an expanding team at an innovative, award-winning insurance brokerage? Morison Insurance is seeking a team member who exemplifies and believes in our...

  • Insurance Risk Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada MT Talent Full time

    Insurance Risk SpecialistThe opportunity:MT Talent is partnering with a leading insurance provider to source a dynamic Insurance Risk Specialist for a newly created role as the company continues to grow.The Insurance Risk Specialist is responsible for conducting routine and non-routine audits to assess the quality of the company's services. They will...

  • Claims Specialist

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Job SummaryAs a Claims Specialist at Sécurité Nationale Compagnie d'Assurance, you will be responsible for investigating, evaluating, and resolving complex claims for high net worth clients. You will work closely with internal and external partners to ensure timely and accurate resolution of claims, while mitigating risks and escalations.Key...

  • Claims Specialist

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Job SummaryAs a Claims Specialist at Sécurité Nationale Compagnie d'Assurance, you will be responsible for investigating, evaluating, and resolving complex claims for high net worth clients. You will work closely with internal and external partners to ensure timely and accurate resolution of claims, while mitigating risks and escalations.Key...

  • Administrative Coordinator

    2 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at the City of St. Catharines. This is a unique opportunity to work in a dynamic environment and contribute to the daily administration of municipal claims.Key ResponsibilitiesClaims Administration: Assist with the intake process, digital file...

  • Purchasing & Risk Coordinator

    5 months ago

    St. Thomas, Canada The Corporation of the City of St Thomas Full time

    Internal / External The Corporation of the City of St. Thomas - **Treasury Department has an opening for a**: PURCHASING & RISK COORDINATOR (Permanent, Full-Time) Job Posting #879-02-24 **POSITION SYNOPSIS AND PURPOSE**: This non-union position, reporting to the Manager of Finance/Deputy Treasurer, co-ordinates the Purchasing, Insurance and Risk...

  • Coordinator/specialist, Disability

    5 months ago

    St. Catharines, Canada Algoma Central Corporation Full time

    **Job Summary**: Reporting to the Director, Insurance this position manages a high volume of occupational and non-occupational claims within organizational standards and industry best practices. **Key Responsibilities**: - Manages all facets of claim evaluation for assigned claims, particularly with respect to cause and effect and relating the injury to...

  • Senior Insurance Audit Specialist

    1 month ago

    St. Catharines, Ontario, Canada MT Talent Full time

    Senior Insurance Audit AnalystMT Talent is partnering with a leading insurance provider to source a dynamic Senior Insurance Audit Analyst for a newly created role as the company continues to grow.Key Responsibilities:Conduct routine and non-routine audits to assess the quality of the company's services.Collect, review, and interpret audit data to identify...

  • Senior Insurance Audit Specialist

    2 months ago

    St. Catharines, Ontario, Canada MT Talent Full time

    Senior Insurance Audit AnalystMT Talent is partnering with a leading insurance provider to source a dynamic Senior Insurance Audit Analyst for a newly created role as the company continues to grow.Key Responsibilities:Conduct routine and non-routine audits to assess the quality of the company's services.Collect, review, and interpret audit data to identify...

  • Senior Insurance Audit Specialist

    2 months ago

    St. Catharines, Ontario, Canada MT Talent Full time

    Senior Insurance Audit AnalystMT Talent is partnering with a leading insurance provider to source a dynamic Senior Insurance Audit Analyst for a newly created role as the company continues to grow.Key Responsibilities:Conduct routine and non-routine audits to assess the quality of the company's services.Collect, review, and interpret audit data to identify...