Telecommunications Technical Lead

2 weeks ago

Montréal, Canada Business Development Bank of Canada Full time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1- A hybrid work model that truly balances work and personal life- Opportunities for learning, training and development, and much more...
- POSITION OVERVIEW

Reporting to the Infrastructure Technology Director, the Telecommunications Technical Lead acts as a leader and specialist in the field of telecommunications in the organization.

They provide the necessary technical infrastructure guidance for the development of new infrastructure technologies and system requirements for telecommunications. Working closely with architects, IT service management and infrastructure specialists, the Telecommunications Technical Lead leads and ensures that architectural plans are aligned with the capacity and vision of the infrastructure, providing detailed design documents. He or she oversees the process of developing solutions from a technical perspective and provides complex troubleshooting capabilities when needed. He or she has skills that make him or her an expert in telecommunications infrastructure, providing technical guidance and mentorship to telecommunications administrators.
- CHALLENGES TO BE MET- Planning, design and management of telecommunications infrastructure for data centers and various clouds;- Update to keep infrastructure secure (Enhance Security);- Develop and implement new solutions;- Monitor his/her field of expertise and act as an expert by providing advice and support to BDC specialists regarding telecommunications infrastructure;- Provide last-level support on technical, operational and infrastructure equipment issues;- Responsible for establishing non-functional requirements for new infrastructure components (such as security, reliability, performance, maintainability, scalability, and ease of use);- Maintain and build automation and infrastructure-as-code scripts using the right tools;- Develop the best infrastructure solution, including detailed design, to solve business problems, while ensuring efficiency (through automation) and stability (through monitoring);- Lead alignment with architecture to ensure solutions are optimal from an operational perspective;- Act as a telecommunications expert and provide expert advice in the introduction of new technology versus the use of existing technology;- Work with infrastructure delivery teams:
- Establish a delivery plan and schedule;-
- Estimate the cost of technological infrastructure (one-time and recurring);-
- Estimate the effort to build the solution;-
- Oversee the solution construction process from a technical perspective to ensure compliance with the architecture and detailed design;-
- Lead a multi-disciplinary team in fact-finding, diagnosing and troubleshooting complex issues/incidents, including engaging suppliers on technical issues.- Provide technical leadership and mentorship to specialists related to telecommunications infrastructure;
- WHAT WE'RE LOOKING FOR- Analytical, structured and rigorous reasoning;- Team player, efficiency and ability to adapt quickly;- Ability to collaborate, organize, plan and manage priorities;- Strong communication and interpersonal skills;- Strong technical leadership and innovative problem-solving skills in emergency situations and with ambiguous or sparse information;- Excellent ability to write clear, concise and rigorous documents, including high-level technical diagrams and business case support documents;- English and French, spoken and written;- University degree in computer science;- A minimum of 10 years of experience in the field of telecommunications;- Specialist in a company's complex telecommunications infrastructure;- Cisco Meraki: MX, MS, MR;-
- Cisco vASA, Routers, Switches, Nexus;-
- Routing protocols (BGP, OSPF);-
- Core Switches: Cisco 6832X, VSS Cluster;-
- High-density Wi-Fi network: 802.1ac Wave2, Cisco WLC, Cisco Prime Infrastructure, Meraki Wi-Fi;-
- Checkpoint NGFW, Ivanti Pulse-Secure SA (Security Appliance), RSA ACE server;-
- Cisco ISE 3.1: Dot1x, Certificates, Profiling;-
- Quality of Service (QoS);-
- IP Telephony, Cisco Unified communications, Cisco Cube, CER, Webex, Unity, Expressway, Jabber, Cisco Videoconferencing Room, MSTeams, Opentext CX-E, NICE, RightFa

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