Housing Outreach Worker

5 months ago

Victoria, Canada Burnside Gorge Community Association Full time

**JOB SUMMARY**

The Housing Outreach Worker will work with homeless families or those facing homelessness to assist with finding or maintaining housing, ensuring the family’s well-being, and promoting family development.

**QUALIFICATIONS**
- Post-secondary degree in a related discipline (preferably CYC or BSW)
- Knowledge & understanding of the BC Residential Tenancy Act
- Thorough understanding of child protection & duty to report
- Outreach and crisis intervention experience
- Skills and ability to deal with a wide range of people who are deemed to be ‘at-risk’, specifically parents with children in their care
- Knowledge and understanding of issues impacting families
- Strong communication skills both verbal and written
- Demonstrated interpersonal skills
- Demonstrated ability and skills in community development
- Ability to work collaboratively and effectively within systems like the BGCA Integrated Family Service Team, BC Housing, and other community partners
- Strong knowledge and understanding of local resources for families
- Good writing, file & budget management, and computer skills
- Ability to work with a database
- Valid Class 5 driver’s license and reliable vehicle
- First Aid certification

**KEY RESPONSIBILITIES**:

- Work with families who are homeless, staying in motels or in transitional situations to obtain temporary or permanent housing
- With the family, collaboratively assess what supports are needed and assist them in accessing these supports, either directly or through existing community services
- Provide information that will allow families to make better-informed decisions for themselves and their children
- Recognize and assess crisis situations, then develop appropriate future planning with families
- Ability to respond appropriately to child protection concerns
- Ensure appropriate follow-up of services
- Ensure fair and equitable access to resources and supports to which the families are entitled
- Advocate for families where appropriate
- Assist families placed in shelter units to access suitable, long-term housing and community services that meet their needs.
- Keep an updated, comprehensive list of services available and liaise with agencies that offer such services
- Provide information about possible housing options in the community including market and non-profit housing
- Liaise with supportive landlords and motel owners/managers
- Liaise and maintain good communication with community partners and the community at large
- Attend and/or facilitate regular debriefing sessions with the program manager and co-worker
- Review client progress
- Make recommendations with regard to the development and maintenance of the program and participate in program evaluations
- Ability to effectively maintain client files, reports, and database information needed for follow-up and research purposes
- Strong organizational and time management skills
- Ability to manage and work within the bounds of budget
- Other duties as assigned

HOURS OF WORK & COMPENSATION

40 hours/week, primarily Monday through Friday. May be required to work until 6:30 pm once per week. $24.65/hr. BGCA offers extended health and dental benefits and an opportunity to opt into a matched RRSP after a successful three-month probation period. Paid sick leave. Vacation pay accrual starts at 4% (2 weeks) and increases with the length of employment.

REPORTS TO:
Integrated Family Services Team Leader

**TO APPLY **(Please submit a resume with cover letter to)

Burnside Gorge Community Association

Attn: Karen Bahrey

Mailing address: 471 Cecelia Road, Victoria, BC V8T 4T4

**Job Types**: Full-time, Permanent

**Salary**: $24.65 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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