Manager, Business Intelligence

6 months ago

North Bay, Canada Ontario Northland Full time

**POSITION**: Manager, Business Intelligence

**REPORTS TO**:Executive Lead, Agency Modernization

**DEPARTMENT**:Agency Modernization

**LOCATION**: North Bay

**REFERENCE**: 800-23-25

**SALARY**: $85,826 - $100,950

**WHO WE ARE**:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

**ACCOUNTABILITY STATEMENT**:
The Manager, Business Intelligence will lead and develop Ontario Northland’s business intelligence program and practices. They will manage a team responsible for establishing and maintaining key performance indicators (KPIs) and metrics in order to monitor the effectiveness of initiatives and overall organizational performance. Data will be used to analyze performance and provide insights to better support our operations and our customers.

**MAJOR DUTIES/ RESPONSIBILITIES**:

- Lead the development of metrics, measures and KPIs for business performance.
- Define an overall strategic framework for measuring and tracking performance to enable the organization to maximize its effectiveness and optimize return on investment.
- Collaborate with senior leaders to identify relevant KPI’s and targets for all business units across the organization.
- Report on industry trends to Management.
- Liaise and partner with other support functions of the organization to create resources that facilitate the integration of organizational performance management practices.
- Manage, mentor and train new and existing employees within the performance management practice.
- Coordinate and manage cross-functional teams to improve business planning methods.
- Help establish a culture of accountability among leaders within the organization while providing oversight and consultation on quality improvement processes for the senior management team.
- Provide analytical support to drive business decisions, identifying risks and opportunities while developing action plans to achieve results.
- Analyze proposed projects or initiatives to determine whether they should be approved and implemented (including cost assessment, benefits, and risks).
- Prepare performance reports for the executive team on a routine and ad hoc basis.
- Develop, implement and communicate performance indicators for reporting of compliance.
- Deliver timely, accurate and professional support related to data validation with clear guidance on how to correct data at the source.

**REQUIREMENTS**:

- University degree in Data Sciences, Business Administration, Project Management or a related field
- 5+ years direct experience working in organizational performance measures, business intelligence or data sciences and analytics
- Certified Business Intelligence Professional or related BI certification preferred
- Experience leading staff, maintaining positive staff relations, and dealing with conflict resolution
- Advanced skills in MS Excel (functions, pivot tables, data analysis, charts etc.)
- Demonstrated collaboration skills
- Experience coordinating and implementing organizational planning processes
- Experience in performance management, quality improvement, program evaluation and project management
- Excellent quantitative and critical thinking skills
- Highly developed interpersonal and communication skills, written and oral
- Proficient negotiation skills at all organizational levels
- Committed to company health and safety

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.

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