Dispatch Operator/call Taker

2 weeks ago


Winnipeg, Canada BIL Security Services Canada Full time

**About us**

Winnipeg's leading Security Company specializing in Security Guards, IP cameras, access and alarm security integration. We operate one of Canada's largest LIVE video monitoring centers.

**Responsibilities**:

- Answer incoming calls.
- Provide accurate information about the company's products and services.
- Maintain customer records and update information as needed.
- Provide assistance to customers with technical issues.
- Transfer calls to the appropriate personnel when necessary.
- Must have experience as a dispatcher/call taker working in an office setting.
- Must be able to work in a team environment.
- Must have very strong communication skills (English written and spoken).
- Must have excellent computer & telephone skills.
- Must be able to demonstrate a minimum typing skill of 85 WPM.
- Must be able to handle working in a fast-paced atmosphere
- Be able to work varied shifts, afternoons, nights and weekends as and when required

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 0-40 per week

**Salary**: $14.25-$18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected start date: 2023-06-12



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