Full Time Dental Receptionist

1 week ago


Scarborough, Canada Wexford Dental Full time

Wexford Dental is looking to hire a full time dental receptionist who is outgoing, personable and a team player. We are looking for someone to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, and/or cancelled, depending on the needs of the patients. The dental receptionist responsibilities will include entering patients’ information into our system, answering the phone, arranging referrals to other dental specialist, communication with insurance companies. You should be able to manage outstanding treatment plans, follow up with patients as needed, and keep track of insurance authorization requests.

To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front desk area. Ultimately, a top-preforming dental receptionist will preform all duties that ensues the efficient running of the dental practice.

**Job Duties**:

- Greeting and welcoming patients into the clinic
- Schedule, rescheduling, or canceling appointments as needed
- Assisting patients to fill out information forms and set up the forms on the tablet
- Preparing patients charts and daily schedules for the dental staff
- Updating patient records and documenting recent treatments and procedures
- Scheduling follow-up appointments and providing phone reminders
- Communicating with insurance providers to determine if patients are required to make co-payments
- Verifying methods of payment and collecting payment as needed
- Performing general office duties: answering phones, photocopying, filing, and faxing

**Dental Receptionist Requirements**:

- **Dental-related knowledge
- High school diploma
- Experience working in a dental office
- Knowledgeable of dental terminology
- Proficient in dental practice management software
- Knowledge of general administrative practices
- Good telephone etiquette
- Exceptional organizational skills
- Excellent customer service skills

**Salary**: $22.00-$27.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What languages do you speak?

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person


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