Social Service Worker

6 months ago

Hamilton, Canada Arbour Creek Care Centre Full time

**“How do you live in the moment?”**

shares our values - a person who has a passion to make a difference, who has a strong moral
person who makes meaningful connections with those they are caring for.

The **Social Worker/Social Service Worker** reports to the Executive Director and is responsible
for providing orientation, informal education, support and counseling to residents, families, and
friends to promote a sense of comfort and well being, as well as overall empowerment among
individuals. Intervenes as needed in interactions between individuals, families, staff, group
communities and their environment.

**Responsibilities**:

- Develop, implement and evaluate Social Service Programs
- Provide support to department managers in staff intervention when needed.
- Facilitate support groups for families and/or residents.
- Bereavement counselling for residents/families/staff as needed.
- Coordinate Family Council meetings.
- Act as the Home Resident Placement Coordinator
- Participate in tours of the Home with potential applicants and/or their representatives.
- Maintain a wait list in conjunction with Home and Community Care Support Services.
- Maintain communication with placement agencies, applicants/representatives, to ensure
exchange of information to ensure occupancy remains above LHIN specific occupancy
target.
- Outreach services by maintaining contact and relationships with hospital social workers and
discharge planners, community agencies, physician offices, social workers in nursing homes
and retirement homes in area or region and any other agency that would be a source of
referral for new residents.
- Required to understand the nature and meaning of quality indicators
- Participates in the improvement of the indicators and achieve satisfactory results.
- Participates in: Recruitment, Orientation, Retention, Labour Management and Performance
Management Monthly review and quarterly trending and analysis of resident satisfaction questionnaires
with developed and implemented action plans. Semi-annual analysis with action plan to
Executive Director
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**:

- Diploma in social services, gerontology, or a degree in Social Work.
- Registered under the Social Work and Social Services Work Act and holds a current general
certificate of registration.
- Or must have held a Social Worker or Social Services Worker position at a different Long Term Care Home without meeting the updated qualifications set out in the Regulation, on the condition that the person has had three (3) years full-time experience in the position during
the five (5) years immediately before being hired at the different Long-Term Care Home or
the equivalent part-time experience in the position during the seven (7) years immediately
before being hired at the different Long-Term Care Home.
- Previous experience in a geriatric social-related field is an asset.
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and
courteously with residents, public, employees, and volunteers.
- Excellent written and verbal communication skills.
- Good organizational skills.
- Knowledge of RAI-MDS - AIS certified, if not must be completed successfully within one
(1) year of being hired.
- Demonstrate the professional practice values of the social worker: respect for the dignity of
every individual; belief in the ability of every individual to evolve and develop; recognition
of the necessity to perceive and understand the individual as an element of interdependent
communities; respect for the principles of individual autonomy and self-determination;
recognition of the right of any endangered individual to receive assistance and protection
when needed.
- Second language is an asset.
- To show evidence of being focused on people’s feelings when interacting and knowing how
to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’
rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including
a Criminal Background Check) or be willing to obtain one.
- Two supervisory references required
- COVID-19 vaccination is a condition of employment

**What do we offer you?**
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we
appreciate all applicants' interest, only those selected for further consideration will be contacted.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and_
- promoting dignity and respect for all. If you require accommodation at any time during the_
- recruitment process, please contact the hiring manager._

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