Delivery Specialist

6 months ago

Etobicoke, Canada Volvo Metro West Full time

Reporting to the General Sales Manager, the **Delivery Specialist (Volvo Metro West)** is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work closely with the General Sales Manager, F&I Managers and other members of the Sales Team, providing a detailed explanation to customers regarding their new vehicle.

The individual will perform end-to-end activities necessary to process new vehicles, including providing a detailed explanation to customers regarding their new vehicles and working with other departments to ensure the vehicle is prepared prior to the customer’s pick up date and time. The **Delivery Specialist** will also perform a variety of other tasks related to the delivery of the vehicles, such as reviewing and explaining sales agreement with the customers to ensure vehicle, options and price are correct, ensuring that all required paperwork is completed and collected and thoroughly explaining new vehicle technology and features.

**Responsibilities**

**Delivery Specialist**
- Responsible for ensuring complete customer satisfaction from the time that the F&I process is complete until the customer drives off the lot
- Complete a detailed explanation to customers regarding their new vehicle
- Work with other departments to ensure the vehicle is prepared prior to customer’s pick up date and time, ensuring that all vehicles scheduled for delivery are properly prepped (detailed), licensed, fueled, tire pressures set accurately, floor liners and wheel locks included, no check engine or other warning lights, and such
- Review and explain sales agreements with the customers to ensure vehicle, options and price are correct
- Act as the product expert within the store, especially with respect to emerging technologies
- Other duties as assigned by the General Sales Manager such as: transporting vehicles from the lot to the third floor

**Expectations & Metrics**
- Responsible for delivering on average 3 vehicles per day for a total of 800 vehicles in a fiscal year
- All paperwork must be completed 24 hours prior to delivering a vehicle (with the exception of a quick sale)
- Responsible for assessing and cleaning up the showroom and lot to ensure that both the showroom and lot are organized

**Continuous Learning & Improvement**
- Required to participate in orientation, delivery training program, self-assessments and coaching sessions and demonstrations with managers
- Complete HDE training and regularly participate in product knowledge training

**CXI & Mystery Shops**
- Required to thoroughly understand how CXI and Mystery Shops affect dealership processes to provide exceptional customer service when delivering vehicles
- Expected to have a thorough understanding of the Delivery of new vehicle process including the following:
1. The Delivery Specialist greets the Customer in a friendly and upbeat manner.

2. The Delivery specialist runs through the car and its features with the Customer.

3. The Delivery specialist will use Volvo’s Delivery Tool on every Volvo delivery

4. The Delivery specialist performs a walk-around of key features with the Customer.

5. The Delivery specialist answers Customer questions, if any.

6. The Delivery specialist thanks the Customer for their business.

**Qualifications & Traits**
- Valid G Driver’s License with a clean driving record
- Proficient with Microsoft Excel
- Ability to perform research and understand products
- Exceptional customer service skills with the desire to exceed customer exceptions
- Excellent problem solving and judgment skills
- Bold, innovative, and enjoy challenging yourself
- High level of attention to detail and accuracy
- Honest and professional, a strong team player
- Strong organizational skills, and the ability to work independently and under pressure
- Ability to handle and prioritize multiple tasks and meet all deadlines
- Completion of a University or College program

**W**h**y Work for Marino’s Automotive Group**:

- A competitive benefits and compensation plan.
- A leadership team that believes personal growth, mentorship, ongoing training and support.
- As a family owned and operated organization servicing the GTA for 50 years, we have a family-like culture, where camaraderie and a sense of belonging make our workplace feel like a second home.
- A culture of inclusivity where every individual's unique perspective is valued and respected.
- We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.
- Marino’s Auto Group is committed to _providing_ equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by appli

  • Delivery Specialist

    6 months ago

    Etobicoke, Canada Jaguar Land Rover Metro West Full time

    Reporting to the General Sales Manager, the **Delivery Specialist at Jaguar Land Rover Metro West** is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work...

  • Delivery Specialist

    7 months ago

    Etobicoke, Canada Volvo Metro West Full time

    Reporting to the General Sales Manager, the **Delivery Specialist (Volvo Metro West)** is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work closely with the...

  • Package Delivery Specialist

    2 weeks ago

    Etobicoke, Canada Tforce Full time

    At Tforce, we're committed to providing exceptional delivery services. As a Package Delivery Specialist, you'll play a crucial role in ensuring timely and efficient package delivery. Key Responsibilities:• Operate your own vehicle to make deliveries across various locations.• Leverage your past experience in the delivery industry to excel in this...

  • Logistics Delivery Specialist

    3 weeks ago

    Etobicoke, Canada Bunzl Canada Full time

    Job OverviewWe are seeking a skilled Logistics Delivery Specialist to join our team at Bunzl Canada. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and take pride in delivering exceptional customer service.

  • Delivery Specialist

    3 weeks ago

    Etobicoke, Canada Jaguar Land Rover Metro West Full time

    **_Are you a highly driven, results orientated individual who is ready to take the first step towards an exciting career in a company committed to your success? Marino’s Automotive Group is looking for a Delivery Specialist at Jaguar Land Rover Metro West in Etobicoke!_** **Job Duties**: - Conduct detailed vehicle walk-throughs with customers, explaining...

  • Reliable Parcel Delivery Specialist

    2 weeks ago

    Etobicoke, Canada chirag Full time

    Job Title: Reliable Parcel Delivery SpecialistAbout UsWe are a reliable and sustainable delivery company based in the Greater Toronto Area (GTA). Our team is dedicated to providing exceptional service to our clients by ensuring timely and efficient parcel delivery.Salary and BenefitsWe offer a competitive pay structure, with an estimated salary of $60,000...

  • Logistics Specialist

    3 weeks ago

    Etobicoke, Canada Brenlo Custom Wood Mouldings & Doors Full time

    About Brenlo Custom Wood Mouldings & DoorsBrenlo Custom Wood Mouldings & Doors is a leading provider of premium wood moulding solutions, renowned for its dedication to quality and commitment to sustainable practices. With over 30 years of experience, we have established ourselves as the preferred choice for custom home builders, architects, and designers.Our...

  • Produce Delivery Driver Specialist

    2 weeks ago

    Etobicoke, Canada Dom Amodeo Produce Ltd. Full time

    Job Title: Produce Delivery Driver Specialist">About Dom Amodeo Produce Ltd.We are a leading produce company seeking an experienced AZ Driver to join our team. With a strong commitment to excellence, we strive to provide top-notch service to our clients. Job Description:Key Responsibilities:To safely transport produce from various suppliers to our...

  • Truck Delivery Specialist

    2 weeks ago

    Etobicoke, Canada HR770 Full time

    Established in 2023, HR770 is a reputable transportation company dedicated to providing professional and reliable flatbed delivery services. We operate with multiple vehicle sizes, including 24ft, 20ft flatbeds, 16ft trailers, and an 8ft pick-up truck box.We specialize in hauling various materials such as lumber, steel, plumbing, building supplies, etc.,...

  • Delivery Specialist

    6 months ago

    Etobicoke, Canada Clutch Technologies Inc. Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their...

  • Delivery Specialist

    2 months ago

    Etobicoke, Canada Volvo Cars Metro West Full time

    **_Are you a highly driven, results orientated individual who is ready to take the first step towards an exciting career in a company committed to your success? Marino’s Automotive Group is looking for a _**_Delivery Specialist_**_ at Volvo Metro West in Etobicoke!_** **Job Duties**: - Conduct detailed vehicle walk-throughs with customers, explaining key...

  • Delivery Specialist

    6 months ago

    Etobicoke, Canada Clutch Canada Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door,...

  • Delivery Specialist

    6 months ago

    Etobicoke, Canada Clutch Technologies Inc. Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their...

  • Delivery Specialist

    6 months ago

    Etobicoke, Canada Clutch Technologies Inc. Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their...

  • Vehicle Delivery Prep

    3 weeks ago

    Etobicoke, Canada Tesla Full time

    **What to Expect** As a Vehicle Readiness Specialist at Tesla, your role is integral to delivering an exceptional experience to our clients. Your primary responsibilities include vehicle preparation for customer delivery and active collaboration with your team to identify continuous improvement opportunities within our vehicle readiness processes. This...

  • Vehicle Delivery Specialist

    3 months ago

    Etobicoke, Canada Clutch Technologies Inc. Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their...

  • Manager, Home Delivery Experience

    2 months ago

    Etobicoke, Canada Mattamy Homes Full time

    **Location**: GTA Ontario - 5 days/week - 2 days in Etobicoke office, 3 days on various sites **Company**: Mattamy Homes Canada **Department**: Greater Toronto, Urban **Employment Type**: Full-Time **Reports to**: Senior Manager, Customer Care *** When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of...

  • Produce Delivery Route Specialist

    2 weeks ago

    Etobicoke, Canada Dom Amodeo Produce Ltd. Full time

    At Dom Amodeo Produce Ltd., we are seeking an experienced AZ Driver to join our team. As a key member of our logistics department, you will be responsible for delivering produce to various locations.The ideal candidate will have a minimum of 5 years' experience in the produce industry and possess excellent navigation skills. Proficiency in using route...

  • Comprehensive Courier Specialist

    2 weeks ago

    Etobicoke, Canada chirag Full time

    Company Overview:At Chirag, we strive to provide exceptional delivery services to our customers. Our team is committed to ensuring timely and efficient parcel delivery across the GTA.Salary: Competitive compensation package for this full-time role is expected to range from $60,000 to $80,000 per year, depending on experience and qualifications.Job...

  • Freight Transport Specialists Sought for GTA Region

    1 week ago

    Etobicoke, Canada Jaswinder singh Full time

    **About Jaswinder Singh:**We are a dynamic logistics company looking to expand our team of reliable and skilled freight transport specialists. If you have a van and a passion for delivery, we want to hear from you.**Estimated Salary:** $50,000 - $70,000 per year, depending on experience.Job Description:As a freight transport specialist with Jaswinder Singh,...