IT Administrator

3 weeks ago

Regina, Canada Brandt Full time

Brandt has a Bilingual IT Administrator position available to be located in our Regina location.

**Required Skills**:

- Provide technical assistance, install and repair desktop hardware and software
- Administer user accounts for multiple systems
- Ensure incoming incidents are categorized, logged and resolved in a timely fashion
- Identify and publish internal solutions to problems
- Assist in selecting and deploying new technology to support organizational goals and objectives
- Proactively learn and train other staff members on new technologies

Required Experience
- Degree or diploma in Computer Science or related discipline, or minimum of two years of experience in a related role
- Strong customer service skills with the ability to explain technical concepts and theories to non-technical audiences
- Excellent analytical and problem solving skills
- Able to manage and prioritize moderate task load
- Team player that enjoys a different challenge every day

  • IT Service Management Tool Administrator

    1 month ago

    Regina, Canada Atlantis IT group Full time

    **Role**:IT Service Management** **Location**:Regina, (HYBRID)** **Duration - Long Term** **Responsibilities** Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team