IT Technician

3 weeks ago


Greater Toronto Area, Canada Oxford College of Arts, Business and Technology Full time

For over 18 years, Oxford College has been serving various communities of the GTA by offering professional diplomas and life-changing learning opportunities. Our ability to provide an effective and well-rounded education is because of our team of hardworking professionals, and we're proud to see it growing each year. **We are hiring an IT Technician and that could be you**

**Job Summary**

The Technician will carry out the actions required to implement the projects planned by the IT department. They are primarily responsible for troubleshooting issues that arise within the campuses or with remote employees. They will also be required to write scripts and work on software development when not working on IT troubleshooting.

**Job Duties**
- Install or replace new or replacement hardware and software as requested by the IT Manager.
- Assist users either in person, over the phone or by digital communication to assess their technical requirements.
- Create and maintain various user lists, technical documentation and instruction manuals for various products.
- Coordinate installation of hardware, software and maintenance of PC’s and peripherals.
- General support as required by the IT Manager.
- Install and set up projectors.
- Run ethernet cable for new IT installations.
- Assist IT Manager with planning and reviewing software and hardware components.
- Other duties, projects, etc. as requested by management.
- Perform other job-related tasks as assigned.

**Job Requirements**
- Degree or diploma in computer technology.
- A minimum of 2 years of experience deploying computers and solving PC, network, OS, and other technical issues and providing client support in a structured help desk environment.
- A high degree of proficiency with current versions of Microsoft Exchange, SharePoint, Windows Server, firewalls, Wi-Fi infrastructure, and VOIP.
- Detail-orientated with the ability to manage multiple projects at a time.
- A valid Ontario Driver’s License and transportation for offsite work.
- Oxford College is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other applicable legally protected characteristics. Accommodation is available under the Human Rights Code and in accordance with the Accessibility for Ontarians with Disabilities Act._

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

**Experience**:

- IT support: 2 years (preferred)

Work Location: One location


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