Sales Administrative Assistant

4 weeks ago


Abbotsford, Canada Bigfoot Crane Company Full time

**Sales Administrative Assistant**

**About Us**:
Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes, Construction Hoists and Roof Top Derrick Cranes. We offer our employees the opportunity to expand their skillset and training in many different areas. Many of our employees achieve formal certifications, including Electrician, Millwright, and Elevating Device Mechanic. Being a small, diverse company, we also require diverse employees who are interested in working in various aspects of our service business. We provide competitive wages and comprehensive benefits in a strong team environment with a culture high in honesty and integrity.

**Job Overview**:
**KEY RESPONSIBILITIES**:
**Administration**:

- Obtain freight quotes and coordinate shipments with vendors.
- Prepare rental agreements and contracts for attachment and accessory rentals.
- Utilize ERP software (Microsoft Dynamics 365 Business Central) to generate purchase orders, sales orders, and invoices.
- Maintain and update order tracking spreadsheets as needed.
- Provide the accounting team with the necessary information to process payments and set up new customer accounts.
- Coordinate product shipment details with the Parts & Warehouse department.
- Assist with inventory counts and incoming shipments.
- Schedule and maintain records of product inspections for new and used equipment.
- Prepare repair reports and estimates for customer-caused equipment damage.

**Sales**:

- Conduct research to identify potential business clients.
- Respond to website lead notifications promptly.
- Manage and update the target contact list for the Product Manager.
- Actively prospect for new accounts, emphasizing daily outreach to secure new clients.
- Maintain and update the CRM database daily.
- Build and maintain strong relationships with major clients and AP contacts.
- Troubleshoot customer issues (e.g., faulty windmeter codes).
- Coordinate and prepare orders from the online sales platform.
- Provide vacation relief for the Product Manager.

**Operations**:

- Provide break and vacation coverage for the Administrative Assistant
- Answer incoming calls and greet customers accordingly.
- Greet all visitors and ensure proper sign-in.

**QUALIFICATIONS**:

- Strong organizational and analytical skills, good judgement, and the ability to manage various activities.
- Strong ability to communicate. Provides information promptly to customers and coworkers.
- Able to champion operational processes and act as a liaison between sales, parts & warehouse, and finance.
- Independent problem solver. Capable of making decisions in real-time to maintain an efficient flow of work.
- Efficient use of computers and programs like MS Office, CRMs, and ERP software.
- Excellent interpersonal skills with the ability to form strong relationships with coworkers and clients.
- Experience with technical documents including engineered drawings, project drawings, & technical bulletins.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Vision care

Work Location: In person



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