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Qeelin Sales Associate-1

4 months ago

Toronto, Canada Groupe Kering Full time

Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

**Job Description**:
Sales Associate
- About us_

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity. Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.

Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.

Qeelin is part of the global Luxury group Kering.

To cope with the strategic growth in our business, we are now inviting high calibre to join our growing retail team as Sales Associate.

Directly reporting to the Boutique Manager, this person will strive to deliver good sales performance through exceptional standard of luxury excellence, develop new loyal customers and retain existing customers

HOW YOU WILL CONTRIBUTE
- Conduct store opening
- Maximize sales performance, achieve assigned boutique team target and KPIs
- Deliver luxury clienteling and caring customer service, build customer relationship and loyalty
- Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company
- Support boutique operation and boutique administration, ensure all aspects at top quality
- Follow company compliance, to conduct regular stock checks and assist the annual stock takes

WHO YOU ARE
- Prior experience in luxury retail or premium jewelry and watches brands is preferred
- Proven KPI performances, store opening experience is a plus
- Excellent communication, customer service and interpersonal skill
- Enthusiastic team player, friendly personality with can-do attitude
- Proficient in English, and able to converse in Mandarin will be an added advantage
- Immediate availability is preferred

WHY WORK FOR US ?

Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2023-08-22

Schedule

Full time

Organization

Qeelin Canada Ltd.