Population Health and Wellness Coordinator

6 months ago

Victoria, Canada Luther Court Community Health Centre Full time

**ORGANIZATION SUMMARY**:
Luther Court Society is a charitable, not-for-profit, community-based organization with a history of service excellence. With a collaborative interdisciplinary model, Luther Court provides and advocates for a wide range of care, housing, and programs to meet the wellbeing needs of the local community, including primary health care and wellness, long term care, assisted living, independent affordable housing, and home support. Luther Court continues to aspire to promote a sense of belonging and equity within a caring community where everyone has a place at the table.

**JOB SUMMARY**:
In accordance with the Vision, Mission, and Values, and strategic direction of Luther Court Society, client and staff safety are a priority and a responsibility shared by everyone; as such, the commitment to continuously improve quality and safety is inherent in all aspects of this position. (The term ‘client’ is used here to reflect resident/tenant/patient/client/family).

The Population Health and Wellness Coordinator (PHWC) works primarily in the community with specific client groups and targeted populations, in collaboration with the CHC team. The PHWC focuses on outreach to targeted populations; community planning and coordination; population health education; and health promotion, disease prevention, and community capacity building. The role emphasizes advocacy in maximizing the social determinants of health, reducing health inequities and working within a harm reduction framework, and is consistent with established organizational policies and principles within the interdisciplinary health care environment.

**KEY DUTIES AND RESPONSIBILITIES**

**A. Outreach to Vulnerable Clients and Targeted Populations**
- Participates in client case conferences and service coordination, by helping to access relevant health, social, and community services, and bridge cultural, ethnicity, and socioeconomic challenges.
- Provides support and advocacy for community assessment, and setting team related goals; and for identifying marginalized populations and overcoming barriers to service access.
- Works in collaboration with the Luther Court teams to identify and coordinate population health programs that address specific and/or targeted groups, such as mental health, chronic conditions, etc.
- Supports development of wellness related programs and projects, including facilitating workshops and meetings, conducting presentations, and coordinating special events.
- **B. **_**Community Planning and Coordination**
- Engages with community members, attends meetings, and facilities communication to identify community issues, and develop, implement, monitor, and evaluate strategies and programs to meet community health needs.
- Develops and maintains informal and formal community networks, expands knowledge and understanding of community resources, and participates or leads in program planning/coordination, within budget allocation.
- Fosters volunteer involvement and community participation, and partners with other resources and organizations to create programs that build community capacity.
- Provides orientation, support, coaching, and monitoring, and ongoing communication to volunteers, students, and visitors for successful participation in the Luther Court CHC.

**C. Population Health Education**
- Assesses population health education needs and readiness, provides health education outreach, and responds to literacy levels, learning preferences and social supports needed.
- Supports the clinical education of client and population groups related to healthy living, prevention of injury, illness and communicable diseases, care and treatment, individual and family adjustments, and relevant services.
- Acquires, develops, and evaluates teaching materials, tools, and approaches, with consideration for cultural, language, physical, intellectual, and motivational factors.

**D. Health Promotion and Prevention of Illness, Injury, and Complications**
- Supports screening, monitoring, and risk assessment (e.g., diabetes, hypertension, medication use, falls); collects and reports on community data and relevant information.
- In collaboration with other health providers, assesses the community for strengths and opportunities to enhance health and monitors trends; and implements strategies to address inequities.
- Works from a Social Determinants of Health perspective to improve individual and community health outcomes, and to reduce health inequities.

**E. Professional Role and Responsibility**
- Recognizes personal attitudes, beliefs, feelings, and values in health interactions with clients and families; fosters team collaborative practice; has effective professional relationships and organization partnerships.
- Applies evidence-based knowledge; seeks professional development consistent with current best practice; and participates in conference presentations, and research initiatives.
- Participates in CHC targets, includin

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