Medical Clinic Receptionist/medical Office

5 months ago

North York, Canada TCBH Healthcare Full time

**Title**: Medical Clinic Receptionist/Medical Office Administrator

**Job Type**: Permanent, Full time
**Location**: 33 Beverly Hills Drive, Toronto, ON M3L 1A2
**Reports to**:Clinic Manager

TCBH Healthcare is a multidisciplinary healthcare group located in Toronto. TCBH Healthcare adopts a modern approach to healthcare, pioneering the latest medical procedures at our state-of-the-art level 3 surgical centre, cosmetic surgical centre and medspa clinic. Over the years, TCBH Surgical Centre has provided an exceptional level of care to all our patients and are currently looking to expand our team of Medical Clinic Receptionists to help us elevate the quality of care to even greater heights.

TCBH Surgical Centre is conveniently located off Hwy 400 & Hwy 401. Free parking is available to all staff members.

**Responsibilities**:

- Represent physician and the practice in a professional manner at all time.
- Maintain a welcoming and positive nature towards every patient during their healthcare journey, ensuring maximum patient satisfaction.
- Maintain EMR, process incoming and outgoing mail, faxes and scanning.
- Schedule and confirm patient appointments and follow ups meticulously with no booking errors.
- Maintain accurate patient records and ensure all required forms and documentation are completed per check in protocols.
- Protect patients' rights by maintaining confidentiality of personal health information.
- Maintain a clean and organized reception area.
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently.
- Meet and achieve performance based targets and metrics for the team.

**Required skills and experience**:

- Medical office experience is a must.
- Demonstrated high quality, compassionate, customer centered experience.
- Proven ability to work proficiently and independently in a busy fast paced environment.
- Ability to establish priorities and achieve objectives with mínimal supervision.
- Excellent verbal and written communication skills.
- Superior telephone etiquette.
- Understanding of medical terminology.
- Excellent time management and organizational skills.
- Ability to deal with sensitive information with a high degree of privacy and tact.
- Knowledge of using Accuro EMR is an asset.
- Knowledge of electronic OHIP billing an asset.
- Must have a valid drivers license and reliable access to vehicle.

**Employment Type**:
Full time, Permanent

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $38,000.00-$45,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Medical office administrator: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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