IT Specialist(Survey)

4 weeks ago

Toronto, Canada Reflex Integrated INC Full time

**IT Specialist
- Survey /IT Infrastructure consultant**

Reflex Integrated Inc. is a leading Canadian based IT service provider. We provide end to end IT solutions to support existing and growing business needs for clients across North America. We are a dynamic and rapidly growing company that is looking for a skilled IT Specialist -Surveys and Onboarding to join our team. This position will report to the Manager of Operations.

The purpose of the IT Specialist -Survey role is to provide an excellent customer experience to clients by providing technology survey onsite visits including software and hardware installations. Providing services assessment services to the in internal team (e.g., field surveys, data collection, collation, and analysis, data management, report set-up), process improvement, customer service, and overall assistance with the customer onboarding process.

It is a requirement of this role to learn and leverage Reflex’s operations (e.g., survey platforms, database) by building and managing plans to support survey implementation and align with contracts. Determine and specify details of survey projects, including sources of information, procedures to be used, and the design of survey instruments and materials.

**Roles and Responsibilities**
- Responsible and Accountable to ensure data collection is performed accurately and thoroughly.
- Maintain and verify site control points and benchmarks.
- Implementing the project survey plan specific to field operations.
- Oversee the operation with periodic reviews of record keeping, field procedures and survey audits to ensure that all work is performed in an efficient and professional manner.
- Maintain accurate and legible field notes.
- Executing all steps of the survey implementation process including, but not limited to, survey build, communication management, participant uploads, general survey support, preparing and evaluating data, proofing all client facing materials, creating unique solutions to meet client needs, etc.
- Evaluate field survey data and make records ready for processing and documentation
- Coordinate and undertake planning and implementation of survey requirements to facilitate site activities.
- Maintain accurate survey records, documentation and reports.
- Monitoring, organize and manage survey operations and personnel.
- Provide clear communication with client in a professional manner.
- Manage as-built information and prepare records and reports.
- Use appropriate tools and technique to track project performance
- Setting and maintenance of control network.
- Produce accurate reports of IT operations and present to management
- Liaise with project team members to come up with solutions for improved technological operations
- Organize meetings to discuss and review operational strategies.
- Manage and discuss resources for a project including the tools, equipment, and project personnel.
- Define the scope of the project, roles, and responsibilities along with various stakeholders.
- Maintain correct project time frames, estimates, and status reports.
- Oversee the allocation and availability of resources required.
- Conduct risk assessments to identify factors capable of minimizing success of a project.
- Establish and maintain positive trust relationship with third party contractors and vendors

**Qualifications and Experience**
- 3 Years of experience in IT, Networking or a related field.
- Advanced Degree or Diploma in IT or background in Networking is essential for the position.
- Experience with Cisco Meraki, Ubiquiti, Dell and Aruba network hardware
- Experience with Windows Server operating systems
- General understanding of low-voltage systems, such as alarm systems and camera surveillance.
- Able to identify electrical panels, demarcation points and other key infrastructure locations.
- Self-motivated mindset to drive results.
- Open minded, team player, with a willingness to learn and improve
- Excellent oral and written communication skills with a passion for working with customers
- Ability to adapt and work efficiently in a rapidly changing dynamic environment
- Ability to work with clients and internal staff in a professional manner.
- Ability to support customers in a tactful and effective manner.
- Leadership Skills
- Show understanding and relate to customers.
- Must have a valid driver’s license and be willing to travel
- Successfully completing certification courses in business analysis, PMP is an added advantage

**Benefits**
- Extended health care (including prescription drugs)
- Dental and Vision care
- Disability insurance
- Life insurance

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
Hybrid work model.

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to

  • Document Control Specialist

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    Document Control SpecialistToronto,ON REMOTEContractResponsibilities: Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices. This includes creating and updating documents such as design control plans, design history files, and...

  • Document Control Specialist

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    ROLE - Document Control SpecialistLOCTION - Ontario, Canada,REMOTEContractJD:Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices.This includes creating and updating documents such as design control plans, design history files, and...

  • Xdr Specialist @toronto, On

    3 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **Role - XDR specialist** **Location - Toronto, ON - Canada** **Duration - Long Term** 1. **Deploying and managing Palo Alto XDR solutions**: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This involves working with various teams to ensure proper setup and integration with existing...

  • Messaging Specialist

    3 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **Title: Messaging Specialist** **Location: Toronto, ON****: - Remote/Hybrid** **Duration: Long Term** **Description: - ** **MANDATE**: **ACCOUNTABILITIES**: Delivers a highly available and stable messaging services environment Participates in assigned projects following effective requirements, design, development and implementation processes Analyzes...

  • Fah/ebs Platform Specialist

    4 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **Role: FAH/EBS Platform Specialist** **Location: Toronto, ON** **Duration - Long Term** **Role**: 1.Extensive experience with E-Business Suite to holds overall accountability for technical delivery and implementation of projects involving installation, configuration and support 3. Provide production and user acceptance testing support to complex...

  • Business Development Specialist/Analyst

    2 weeks ago

    Toronto, Ontario, Canada Nationwide IT Services, Inc. Full time

    Nationwide IT Services, Inc. Business Development Specialist/Analyst Fairfax , Virginia Apply Now Business Development Specialist/Analyst Fairfax, VA · Government/Military Apply Now Hybrid Remote – 3 days onsite per week Position Overview: Nationwide IT Services is seeking a Business Development Specialist/Analyst to join our team in HQ. This...

  • Tvm Code Scanning Specialist

    5 days ago

    Toronto, Canada Atlantis IT group Full time

    **Job Title**:TVM Code Scanning Specialist** **Location: Toronto, ON** **Duration: Long Term Contract** - Conduct thorough code scanning and analysis using various tools with a focus on TVM (Threat and Vulnerability Management). Utilize expertise in SonarQube to perform code reviews, identify security vulnerabilities, and ensure code quality. Collaborate...

  • Tvm Code Scanning Specialist

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    Job Title:TVM Code Scanning Specialist**Location: Toronto, ONDuration: Long Term Contract Conduct thorough code scanning and analysis using various tools with a focus on TVM (Threat and Vulnerability Management). Utilize expertise in SonarQube to perform code reviews, identify security vulnerabilities, and ensure code quality. Collaborate with development...

  • Data Quality Specialist

    5 days ago

    Toronto, Canada Hire IT People Inc Full time

    **Role - Data Quality Specialist** **Location: Toronto, Canada** **Duration: Fulltime** **Responsibilities**: - Work collaboratively with cross-functional teams, including engineering, operations, and business groups to ensure that all quality initiatives are aligned with the organization’s overall business objectives. - Responsible for defining and...

  • Sales Growth Specialist

    2 weeks ago

    Toronto, Ontario, Canada TRIELLA - Your IT Success Partner Full time

    _TRIELLA is an award-winning global MSP. We were ranked top 75 globally, top 3 in Canada and top 2 in Ontario in 2023 by Channel Futures. Come join our diverse and fun team_ABOUT USTRIELLA is a growing IT firm that is the trusted IT Success Partner of Canadian lower to middle market professional service firms (incl. law, accounting, engineering, architects),...

  • Sales Growth Specialist

    3 weeks ago

    Toronto, Canada TRIELLA - Your IT Success Partner Full time

    _**TRIELLA is an award-winning global MSP. We were ranked top 75 globally, top 3 in Canada and top 2 in Ontario in 2023 by Channel Futures. Come join our diverse and fun team!**_ **ABOUT US** TRIELLA is a growing IT firm that is the trusted IT Success Partner of Canadian lower to middle market professional service firms (incl. law, accounting, engineering,...

  • Cyber Security

    3 weeks ago

    Toronto, Canada Atlantis IT group Full time

    Role: Cyber Security - ESE-XDR Location: Toronto **XDR**: 1. Deploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This involves working with various teams to ensure proper setup and integration with existing security infrastructure. 2. Monitoring...

  • Cyber Security

    3 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **Cyber Security - XDR** **Toronto, ON** **Roles and responsibilities**: The job description for a Palo Alto XDR (Extended Detection and Response) role typically includes the following responsibilities: Deploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR...

  • Ese-xdr (Niche)

    2 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **ESE-XDR (Niche)** **Toronto, Hybrid** **Long Term Contract** **Experience and qualifications**: "XDR 1. Deploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This involves working with various teams to ensure proper setup and integration with...

  • ese-xdr

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT Group Full time

    Role: ESE-XDR Location: TORONTO, ONDuration - Long TermJob DescriptionESE-XDRXDR:Deploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This involves working with various teams to ensure proper setup and integration with existing security...

  • Cyber Security

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    Cyber Security - XDRToronto, ONRoles and responsibilities:The job description for a Palo Alto XDR (Extended Detection and Response) role typically includes the following responsibilities:Deploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This...

  • Ese-xdr (Niche)

    2 weeks ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    ESE-XDR (Niche)Toronto, HybridLong Term ContractExperience and qualifications:"XDRDeploying and managing Palo Alto XDR solutions: The XDR specialist is responsible for the installation, configuration, and maintenance of Palo Alto's XDR platform. This involves working with various teams to ensure proper setup and integration with existing security...

  • Digital Crown Jewels Assessments and Governance

    2 weeks ago

    Toronto, Ontario, Canada Ender-IT Full time

    We're seeking a highly motivated Digital Crown Jewels Assessments and Governance specialist to join our team in Toronto. You'll play a vital role in safeguarding our client's most valuable assets within the banking sector. Conduct in-depth assessments of a bank's "Crown Jewels" (critical data, applications, infrastructure) to identify vulnerabilities. ...

  • IT Support Specialist

    3 months ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Provide technical support to users regarding computer hardware, software, and network-related issues. - Troubleshoot and resolve hardware and software problems in a timely manner. - Install, configure, and maintain computer systems and peripherals. - Set up and manage user accounts and access permissions. - Perform system upgrades...

  • IT Project Manager

    4 weeks ago

    Toronto, Canada Apogee IT Services Canada Full time

    **IT Project Manager, **Apogee IT Services, Toronto, ON At _Apogee IT Services,_ you can be part of a dynamic and collaborative organization committed to aim high and expect more. The goal of the **Project Manager** is to assure that all projects are delivered on time and on budget. There is a priority focus on assuring the _ultimate client experience_ is...