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Independent Living Coordinator

4 months ago

Vernon, Canada Kaigo Senior Living Full time

**Creekside Landing's Independent Living Suites **cater to independent seniors who want to make the most of their retirement. The stunning setting, abundance of amenities and activities, and companionship of like-minded individuals inspires a full and enjoyable lifestyle.

We are looking for a dedicated and outgoing Independent Living Coordinator who is passionate about caring for our seniors and providing a safe and pleasant home in our independent living residence.

**Who You Are**

You are an inspirational and value-based leader who is committed to enriching the lives of our residents with dignity and respect.

You are a team player that works fluidly with residents, families, and colleagues every step of the way.

Your decision-making skills and judgement are sound, balancing the needs of the business with the needs of our residents.

You are passionate about providing a safe, comfortable home for our tenants and will go that extra mile to put a smile on their faces.

**What You Will Do**
- Manage the day-to-day operations of 31 Independent Living suits in located in Vernon, keeping the organization on track for its long-term goals and mission.
- Address resident issues and/or concerns by maintaining pro-active and responsive relationships in order to achieve a high rate of tenant satisfaction.
- Monitor and enhance employee performance through education, coaching, mentoring, guidance, and role modeling.
- Facilitate relationships and communication between departments, clients, families, team members and community stakeholders.
- Lead the marketing activities including providing tours, arranging media advertising, developing a marketing plan and signing occupancy agreements.
- Oversee residence occupancy levels, new leases and move outs.
- Facilitate recreational activities for your tenants, such as outings, game nights, etc.
- Develop and maintain an effective quality and risk management system for the Independent Living department to ensure regulations and standards are met.
- Cultivate and promote a safe environment for those in the residence by following Occupational Health and Safety regulations, infection control protocols, violence prevention, and cultural safety training.

**Your Qualifications - The Must Have’s**
- One to three years of related experience in a seniors independent living residential setting
- Demonstrated customer service skills, leadership, and exceptional administrative abilities
- Experience with creating marketing plans and advertising initiatives
- Excellent communication and interpersonal skills coupled with a high level of professionalism and confidentiality
- Computer proficiency with and intermediate knowledge of Microsoft Office products

**What We Offer**
- A safe, pleasant working environment in a quiet, residential setting
- A competitive compensation package
- Part time hours (20 - 30 hours per week), Monday to Friday (on-call availability)
- Employee Assistance Program
- Training and development opportunities
- An amazing team of likeminded caring and compassionate individuals

Kaigo has a dedicated team of employees who have been enriching the lives of our seniors for over 20 years. If you want to create a positive impact and enhance seniors’ lives, then we invite you to join our team.

**Kaigo Senior Living** consists of six retirement communities nestled in beautiful settings and quiet neighbourhoods throughout the interior and lower mainland of British Columbia. All are fully accredited, professionally managed and well maintained. From its name “KAIGO” a Japanese word meaning caring to the highest standard, to its mission, vision, and values, Kaigo has clearly established a foundation for developing a “partnership in caring”. Kaigo is dedicated to providing the best environments for our residents and our employees.

Keywords: leasing, housing, seniors, apartment, suites, rentals

**Job Type**: Part-time
Part-time hours: 20 - 30 per week

Schedule:

- Monday to Friday

Application question(s):

- Are you fully vaccinated (at least 2 doses) for COVID-19?

Work Location: One location