Opticial Lab Technician

4 weeks ago

Guelph, Canada Lenscrafters Guelph Full time

Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting.
- Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues.
- Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
- Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume.
- Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time.
- Attentive to detail with all measurements, calculations, equipment settings and defective product.
- Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction.
- Reviews Accufit and diagnoses vision care needs.
- Operates Point of Sale inputting all lab statistics with accuracy and attention to detail.
- Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
- Drives top line performance and bottom line optimization / profitability.
- Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe.
- Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.).
- Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.

BASIC QUALIFICATIONS
- High School Graduate or equivalent
- Strong customer service skills (internal and external)
- Strong communicator and listener
- Strong basic math skills
- Organizational skills
- Problem solving skills
- Strong inter-personal skills (friendly, caring, patient)
- Knowledge of store merchandise

**Job Type**: Casual

Flexible Language Requirement:

- English not required

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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