Mortgage Representative Assistant

2 weeks ago


Montréal, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-05

As an assistant, your role is to support the mortgage representative’s business development by carrying out administrative tasks for various transactions.

You must manage priorities and demonstrate the necessary leadership to handle administrative and operational requests from the mortgage representative or your immediate manager.

Your ability to communicate effectively and your ability to adapt your approach to various situations allow you to coordinate everything and follow up on documentation with clients and internal and external partners in order to provide the best possible service.

General Information on the Position

Main responsibilities-
- Support the mortgage representative's business development activities and help take care of members and clients.- Process requests for information, carry out research, ensure follow-ups, make corrections and, if necessary, propose solutions.- Help improve your department's administrative and operational activities.- Comply with the Desjardins Code of Professional Conduct, governance documents and internal procedures by ensuring that your work demonstrates exemplary compliance.

Other working conditions- The work arrangement for the position is full-time telework #LI-Remote- Number of jobs available : 3

**Qualifications**:
- Attestation of College Studies in a related field
- A minimum of 3 years of relevant experience in administrative support

Please note that other combinaisons of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge- Proficiency in IT tools and Office 365- Knowledge of Mortgage financing solutions for individuals (an asset)- Knowledge of Caisse network, other Desjardins components and mortgage players in Quebec (an asset)- Proficiency in written French.

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Work Location

1170, rue Peel Montréal

Trade Union

Non Syndiqué

Unposting Date

2024-03-18

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.


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