Recovery Specialist

2 months ago

Edmonton, Canada Consolidated Civil Enforcement Full time

We believe in protecting the integrity of financial obligations. We believe that creditors have the right to get their money back. At CRG, you will be part of a team of people dedicated to protecting our financial system and working together to ensure that the deals people make are upheld. We respect the dignity of everyone, work as a team, and communicate exceptionally well.

If you share our vision we look forward to working with you. Come join the Consolidated team

Reporting to the Manager, VERD the incumbent provides full administrative support to clients and the Vehicle Recovery Division. The individual must be able to provide excellent customer service, self-driven, enjoy challenges, be highly motivated and demonstrate the ability to use his/her own initiative and manage time effectively. **This position works remotely from the employees' home.**

**Principle Duties and Responsibilities**
- Review all documentation on new files daily.
- DS and CS searches reviewed.
- Distributing documentation to bailiffs and confirm receipt.
- Communicating/updating client regularly, minimum every 48 hours.
- Reviewing incoming bailiff reports for completion.
- Track personal property when being stored and confirm disposal times.
- Ensure all documentation is saved correctly and transferred to invoicing folder.
- Basic skip tracing services.
- Registering seizures, completing redemptions and handling appraisal files.

**Skills, Abilities and Educational Background**
- Completion of high school or equivalency.
- 3 years administrative experience
- Excellent communication and organizational skills.
- Experience with Windows and general office equipment
- Commitment to provide excellent client service with an open attitude to working with a diverse population.
- Strong problem solving and decision making skills.
- Attention to detail.
- Must be able to read, write, and communicate fluently in English.

**The following would be considered an asset**
- Collections experience
- Skip Trace experience
- Legal experience
- Post-secondary education

Please forward your resume along with a cover letter and salary expectations.

While we thank all of those who apply, only those who are selected to proceed in the recruitment process will be contacted directed, no phone calls please.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 3 years (preferred)

Work Location: Hybrid remote in Edmonton, AB

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