Supervisor, Mortgage Accounting

1 month ago

Toronto, Canada First National Financial Full time

We are hiring a Supervisor in the Mortgage Accounting - Settlements department

**The Role**:
Reporting to the Manager, Mortgage Accounting, the Supervisor, Mortgage Accounting-Settlements is responsible for training and overseeing the Settlement Analysts and their daily tasks. The Supervisor, Mortgage Accounting-Settlements will provide ongoing support to the Manager, Mortgage Accounting and work on special projects as required.

**Reporting To**: Manager, Mortgage Accounting

**Full-Time/Part
- Time**: Full-time

**Posting Date**: January 25, 2024

**Closing Date**: February 8, 2024

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 12.6

**Office Location**: Downtown Toronto Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**What you will do**:

- Ensure teams have a solid understanding of company policies, investor conditions, product knowledge, departmental procedures, performance and service expectations
- Provide direction on policy interpretation and specific training to team members in procedures and key skill areas
- Encourage participation from team members in continuous procedural and performance improvement
- Monitor the team tasks and workflow ensuring adequate coverage and tasks completed, escalate issues to the Manager, Mortgage Accounting
- Maintain a positive relationship with Investor contacts
- Review and verify accuracy of settlement and renewal purchase reports
- Prepare settlement reports, ledger reconciliations, cash clearing reconciliations, as required during staff absences
- Review and approve electronic disbursements as required
- Complete monthly quality assurance spot checks of completed work on assigned staff
- Perform quarterly coaching sessions, identifying individual strengths, performance gaps, communicate and provide training and action plans for improved performance
- Conduct annual performance reviews and set performance goals, conduct checkpoint meetings with individual team members throughout the year
- Participate in monthly team meetings to provide updates on team performance, communicate policy and procedure changes, and link company and department goals to individual performance
- Be fully conversant in Mortgage Accounting roles to participate in rotation of roles with Supervisor, Reconciliations and Manager, Mortgage Accounting
- Respond to all inquiries within established turnaround times
- Assist in the recruitment process, screen resumes, participate in the interview process
- Complete projects and other duties as assigned by Manager and Director & Team Lead, Mortgage Accounting

**The Requirements Needed**:

- Post-secondary education and/or equivalent work experience preferred
- Accounting experience preferred
- Supervisory experience preferred
- Optimus experience preferred
- Strong interpersonal and communication skills
- Proven organizational skills and demonstrated ability to prioritize and multi-task
- Strong reconciliation and audit skills
- Demonstrated ability to:

- Analyze information and make confident decisions
- Create a positive team environment
- Give constructive feedback
- Lead and motivate others
- Set and communicate goals
- Self-direction and motivated

**The team you will join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.
At First National, It’s in our Nature is our rallying cry. It underlies our values, beliefs, and how we show up for each other, our clients, our partners and the community. Our nature defines who we are and guides every decision we make.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

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