Lead Customer Service Representative

7 days ago


Oakville, Canada Sugar Suite Full time

Come join our team at Sugar Suite We’re looking to bring on someone friendly, creative and outgoing for our inclusive, allergy-free bakery in downtown Oakville

You’ll be the main point of contact for our clients ordering wedding cakes, custom cakes and sweets. This position requires creativity in designing cakes and making recommendations for our client’s events, as well as a high level of organization and the ability to multi-task. You’ll also be in charge of our messaging including social media posts and adding pop-ups to our website.

**This position consists of**:

- Hosting wedding consultations
- Designing & sketching wedding and custom cakes
- Meeting with customers to assist with custom orders
- Social media and website messaging

**As we are a small team, this position may occasionally include a variety of other tasks to help out the rest of the team, which could include**:

- Attending photoshoots for our products
- Cashing out in-store customers and simple coffee making
- Cake or sweets deliveries
- Assisting with store set-up and closing the store at the end of the day
- Product packaging and packing orders

This position is full-time, Tuesdays to Saturdays from approximately 9AM to 5PM.

We look forward to meeting you : )

**Salary**: $17.00 per hour

Additional pay:

- Bonus pay
- Tips

Schedule:

- 8 hour shift



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