Assistant Admin

2 weeks ago

Mississauga, Canada One Step Forward Tutoring Services Inc Full time

We are seeking an Administrative Assistant to join our team. This role plays a vital part in the communication and operation within our company, facilitating the effective management of daily tasks and functions.

**Roles & Responsibilities**:
As an Administrative Assistant, you will:
Collect, organize, and relay information effectively to all relevant parties.

Manage incoming phone calls, and direct them to appropriate departments or personnel.

Organize and schedule appointments, ensuring smooth coordination of meetings and events.

Assist in the preparation of regularly scheduled reports, contributing to the consistency and accuracy of our records.

Develop and maintain a comprehensive and efficient filing system to support the organization.

Update and maintain office policies and procedures, ensuring they reflect current practices and comply with relevant laws and regulations.

Maintain contact lists, ensuring all records are up-to-date and accessible.

Provide general support to members, responding to inquiries and resolving issues promptly.

Act as the point of contact for internal and external clients, managing relationships professionally and courteously.

**Requirements**:
Excellent written and verbal communication skills, with the ability to convey information clearly and effectively.

Proficiency in Google Spreadsheets, Drive, Docs, etc., with the capacity to learn new systems quickly.

Excellent time management skills and the ability to prioritize work in a dynamic environment.

Strong attention to detail and problem-solving skills, with the ability to identify and address issues proactively.

Strong organizational skills with the ability to multitask, managing multiple tasks and projects simultaneously.

**Common Work Examples**:
In this role, you may be required to:
Take incoming and make outgoing calls, acting as the first point of contact for the company.

Follow up with new OSF Tutors & members, asking for confirmation, readiness, preparation, support & troubleshooting, feedback, etc., and updating and completing any missing information.

Call Clients with outstanding balances on their accounts, professionally managing debt recovery.

If you are a team-oriented professional with a commitment to excellence and the skills to support a dynamic organization, we would like to hear from you.

**Job Types**: Part-time, Fixed term contract, Casual
Contract length: 10 months
Part-time hours: 4 per week

**Salary**: $15.50-$16.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- Work from home

Supplemental pay types:

- Bonus pay
- Retention bonus

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Mississauga, ON L5B 1M5

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