Direct Investing Journey Intern

4 months ago

Toronto, Canada TD Bank Full time

**Role Type**:
Internship/Co-op

**Work Term**:
Winter/Term 2

**Work Location**:
Canada

**Hours**:
37.5

**Pay Details**:
**DEPARTMENT OVERVIEW**:The TD Direct Investing Journey owns the end-to-end client experience across TD's self-directed i nvesting platforms ( TD Easy Trade, TD WebBroker, and the TD App). We aim to maintain our position as Canada's best and biggest broker by defin ing, innovat ing, and deliver ing digital features to make it easy to join, fund, and trade alongside highly engaging in-app tools and resources.

**JOB DESCRIPTION **& ACCOUNTABILITIES**:Reporting to a Senior Product M anager you may be assigned to support a Manager, and/or lead an initiative in one or more of the following areas ( to be determined ):

- P roduct Owners hip : Support the Senior Manager or Manager in d riv ing the o bjective and k ey r esult for a given phase of the Journey (Shop, Buy, Serve, Engage) by creating and maintaining feature roadmaps, managing escalations, assessing customer feedback, and communicatin g sprint goals as part of an a gile team including IT, A rchitecture, C hange M anagement
- Analytics & Insights: Support the Senior Manager or Manager by measur ing Journey K ey R esults at each phase and understand their drivers to assess progress, and uncover new data-driven insights to influenc e both short term tactics and longer - term strateg y
- Emerging Investor Solutions : Support the Senior Manager or Manager with the longer - term innovation agenda by exploring, developing, and validating new concepts, and defining and scoping early-stage opportunities through prototyping and testing.

**REQUIREMENTS**:

- Working towards a degree/diploma in a related field (e.g.: IT, Computer Science, Engineering, Business...etc.)
- A strong t eam player, curious to learn, with an ability to quickly build relationships
- A passion for making personal finances easier
- E xperience working on complex problems that have competing stakeholders
- Ex ceptional communication skills, developing business documents and leadership presentations
- Expert in Excel and PowerPoint
- Not _mandatory _, but considered an asset: _
- Personal e xper ience with self-directed investing
- E xperience working in w ealth, b anking, f in tech, c onsultancy, d igital b usiness
- Experience creating business strategy
- Experience working in agile / digital delivery methodologies
- Familiarity with data extraction, manipulation, and visualization
- Familiarity with innovation, experimentation, u sability, human-centered design

**Who We Are**

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package**

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience,

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