Residential Support Counsellor

3 weeks ago


Victoria, Canada YMCA-YWCA of Vancouver Island Full time

May 8, 2024**
**Residential Support Counsellors (On-call Support) - Weekend Position**

**Programs**:Young Moms Program & Pandora Youth Apartments (Victoria)**

**Weekend Shift Position**:

- **Saturday (9:00 am) to Monday (9:00 am) *opportunity to add Friday night (5:00 pm start)**
- Base Compensation: $137.16/Saturday & Sunday (*additional $44.58 with Friday Night)
- Additional Wage: $29.20/hour (Programming and call-outs)
- Position Classification: Casual
- Start Date: Immediate / Negotiable
- __________________________________________________________

**Nature and Scope**:
Reporting to the Program Managers of Young Moms Program and Pandora Youth Apartments, the
Residential Support Counsellors (RSC On-call) assist clients by providing after-hours response services on
alternating weekends (2 weekends a month)**.** In this position you provide emotional support and apply
problem solving skills to help residents manage routine housing issues such as lock outs and noisy
neighbours, as well as supporting residents with short term issue specific intervention plans for more
serious concerns.

The Young Moms Program offers safe, stable, affordable housing for 10 young mothers (aged 16-29) and
their child under the age of five years. The Pandora Youth Apartments Program is a safe and affordable
transitional housing and life skills program for 8 youth ages 15-19. Both locations offer participants self
- contained apartments.

The successful applicant will be a highly motivated self-starter with the ability to work both
advocacy, mediation, decision-making, effective communication and counselling, and ideally have
experience working collaboratively with MCFD and multi-barriered youth in a residential setting.

The RSC (On-call) works as part of a small team within a large organization. This offers opportunities for
skill development, fast and effective professional feedback, and debriefing. The work schedule involves
being on-call and available to respond with phone or in-person support to evening and over-night calls
24 hours/day on weekends and statutory holidays (shifts are adjusted on statutory holidays). **The RSC**
**On-call works for one weekend, Saturday 9:00am to Monday 9:00am (*opportunity to add Friday**
**night 5:00pm), then has the following weekend off of work**. The position also includes the opportunity
for vacation coverage shifts, and weekday coverage, statutory holiday coverage, and evening
programming shifts to assist with activities such as cooking groups and other life skill groups.

Page **1** of **3**

Residential Support Counsellors (On-call) must be able to physically respond to either program site
within ½ hour, have unrestricted access to a personal vehicle while on call, and have a full class 5 driver’s
licence**.**

**Responsibilities:
- Build relationships with and serve as a model and resource for program youth.
- Respond immediately to after-hours calls from residents.
- Support the well-being of clients, including wellness checks, and provide solution-focused
- counselling.- Assist clients in accessing community resources, supports and services.
- Assist with the facilitation of group programming.
- Communicate/consult with relevant service providers and other professionals.
- Maintain current and accurate records and complete reports as required.
- Operate within the programs’ operational budgets.
- Participate in meetings as necessary and perform other duties as required.

**Qualifications/Certifications:
- Relevant post-secondary education (minimum of a 2-year diploma; 4-year degree in Social

Services preferred) or an equivalent combination of education and experience.
- Work experience with youth and young parents preferred.
- Knowledge of MCFD protection policy.
- Knowledge of relevant community resources and referral processes preferred (will train).
- Current Standard First Aid and CPR C required.
- Possess a full BC Drivers’ License (Class 5) with adequate insurance, a clean Drivers Abstract and
- unrestricted access to a reliable vehicle required.- Clean Police/RCMP Criminal Record Check with Vulnerable Sector Screening required.

**Competencies:
- Ability to use clear judgement and sound problem solving in crisis situations.
- Commitment to organization vision and values - demonstrates and promotes a personal
- understanding of and appreciation for the mission, vision and values of the YMCA-YWCA.- Strong communication skills - engages effectively with participants, co-workers and other
- stakeholders.- Service orientation.
- Integrity - demonstrates responsible behavior at all times and maintains high ethical standards.
- Team work - encourages cooperation and shares best practices, works collaboratively.
- Commitment to health and safety.

Page **2** of **3**

**To Apply**:Please send a cover letter and resume to:
Human Resources
YMCA-YWCA of Vancouver Island
**_Please Note: _**
- 2. Please indicate in your cover letter how you heard about this position. _
- The



  • Victoria, Canada YMCA-YWCA of Vancouver Island Full time

    January 30, 2024 _ **_*Updated Wage Rates* _** **Residential Support Counsellors (On-call Support) - 2 Positions** **Programs**:Young Moms Program & Pandora Youth Apartments (Victoria)** **Weekday Nights Shift Position**: - **Monday evening to Saturday morning (times negotiable)** - Base Compensation: $222.90/week - Additional Wage: $29.20/hour...


  • Victoria, Canada Victoria Youth Empowerment Society Full time

    **Position Title**: Youth Support Counsellor **Program**: The Alliance Club **Position Summary** The Youth Support Counsellor is responsible for providing the necessary services and support to youth accessing the Alliance Club program. Counsellors aim to meet short-term physical, emotional and psychological needs of youth by providing support and...

  • Residential Manager

    1 month ago


    Victoria, Canada Integra Support Services LTD. Full time

    Our Operations department is expanding and we are looking for an experienced Residential Manager to join our team! Our Leadership team oversees multiple program areas ranging from community-based services to residential care. Our Residential Manager is responsible for overseeing the daily coordination of services by providing supervision, leadership and...


  • Victoria, Canada Victoria Youth Empowerment Society Full time

    The Youth Empowerment Society is a non-profit community service agency offering support and services to youth and their families. The Agency operates two residential sites: The Kiwanis Emergency Youth Shelter and The Specialized Youth Detox. When hiring relief staff, The Youth Empowerment Society hires for both sites. At The Specialized Youth Detox, The...

  • Residential Manager

    1 month ago


    Victoria, Canada Integra Support Services LTD. Full time

    Our Operations department is expanding and we are looking for an experienced Residential Manager to join our team! Our Leadership team oversees multiple program areas ranging from community-based services to residential care. Our Residential Manager is responsible for overseeing the daily coordination of services by providing supervision, leadership and...


  • Victoria, Canada Victoria Youth Empowerment Society Full time

    Position Title: Casual Youth Support Counsellor Program: The Alliance Club Reports To: Operations Manager Position Summary The Youth Support Counsellor is responsible for providing the necessary services and support to youth accessing the drop-in program. Counsellors aim to meet the short-term physical, emotional, and psychological needs of youth by...

  • Women's Counsellor

    4 days ago


    Victoria, Canada Victoria Women's Transition House Full time

    **Victoria Women’s Transition House (VWTH)** is looking for casual, on-call **Women’s Counsellor** to join our growing team. We are a non-profit charity, providing emergency shelter, counselling and support services for women of all ages, with or without children, fleeing from intimate partner violence and abuse. We are a vibrant, collaborative...

  • Clinical Counsellor

    19 hours ago


    Victoria, Canada Cook & View Health Centre Full time

    **Job Purpose** - Provide high quality, manualized, evidence-based counselling treatment to children and their families, primarily for anxiety under the direction and support of the team psychologist - Be part of an innovative, changing initiative aimed to transform existing approaches to treatment of anxiety in children **Job Duties and...


  • Victoria, Canada Victoria Women's Transition House Full time

    **Victoria Women’s Transition House (VWTH)** is looking for a full-time **Children's Counsellor** to join our growing team. We are a non-profit charity, providing emergency shelter, counselling and support services for women of all ages, with or without children, fleeing from intimate partner violence and abuse. We are a vibrant, collaborative community...


  • Victoria, Canada Thrive Social Services Society Full time

    **Job Title**:Family Development Counsellor **Temporary, Full-Time**-ending March 31, 2025 (may be extended) **Closing Date**:March 10, 2023 **Starting date**: March 31, 2023 **Job Summary**:Provides supportive services to parents, children, and/or youth. Services provided include crisis intervention, behaviour management, harm reduction, and risk...


  • Victoria, Canada FirstService Residential Full time

    **About FirstService Residential**: - FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. - Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification,...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Program...


  • Victoria, Canada Quadra Village Community Centre Full time

    The role of the Youth and Family Counsellor is to provide identification and intervention in the areas of counselling, skill development, advocacy, and support services to vulnerable children and their families. QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the...


  • Victoria, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...


  • Victoria, Canada OIB Child and Youth Services Full time

    At OIB Child and Youth Services we believe that all children and youth should have the opportunity to live in a safe and nurturing environment. We provide all-inclusive care in a residential setting to children ranging in age from 6-12 years old. Staff at OIB provide a high level of care and support impacting the development and well-being of the youth in...


  • Victoria, Canada Clover Residential Ltd. Full time

    **The Role** We are searching for a full-time Operations Coordinator to coordinate all operations throughout the Rental Management division, support the Director of Operations, and provide back-up support for various roles. Are you an exceptional communicator who loves details? Do you have excellent organizational and problem-solving skills? We'd love to...

  • Residential Manager

    4 weeks ago


    Victoria, Canada Abilities Full time

    This manager's position at Abilities involves planning, directing, and coordinating resources in our residential program. This means that you will be responsible for managing all human resource management activities - from recruitment efforts to ensuring that organizational policies are applied to maximize the strategic use of employees while complying with...


  • Victoria, Canada Victoria Amped Electrical Contracting Ltd. Full time

    **Must live in or near Victoria and be** **willing to come for an interview** Amped Electrical Contracting Ltd. is a leading electrical contractor specializing in residential projects in Victoria, BC. We are currently seeking an experienced and driven Residential Project Manager to join our growing team. This individual will be responsible for overseeing...


  • Victoria, Canada IDM Youth Services Inc Full time

    Have you been looking for an opportunity to work for an organization where you can make a positive impact? Are you passionate about helping others? Do you understand both the challenges and rewards of working with at-risk youth? If being a positive role-model to at-risk youth while providing care and compassion in a residential setting interests you, we may...


  • Victoria, Canada Kind Hearted Cleaners Full time

    Hello, At Kind Hearted Cleaners we strive to make our clients' lives better. Whether it’s enhancing holidays for our Air BnB Guests or ensuring our clients have clean welcoming spaces to come home to at the end of the day. Many of our clients struggle with health and mobility issues or are simply too busy to upkeep their homes. Our services improve the...