Residential Support Counsellor

1 week ago


Victoria, Canada YMCA-YWCA of Vancouver Island Full time

January 30, 2024 _

**_*Updated Wage Rates* _**

**Residential Support Counsellors (On-call Support) - 2 Positions**
**Programs**:Young Moms Program & Pandora Youth Apartments (Victoria)**

**Weekday Nights Shift Position**:

- **Monday evening to Saturday morning (times negotiable)**
- Base Compensation: $222.90/week
- Additional Wage: $29.20/hour (Programming and call-outs)

**Full Week Position**:

- **Monday evening to the following Monday morning (times negotiable)**
- Base Compensation: $360.06/week
- Additional Wage: $29.20/hour (Programming and call-outs)

**Both Positions**:

- Work Schedule: Alternating 1 week on / 1 week off
- Position Classification: Casual
- Start Date: Immediate / Negotiable
- __________________________________________________________

**Nature and Scope**:
Reporting to the Program Managers of Young Moms Program and Pandora Youth Apartments, the
Residential Support Counsellors (RSC On-call) assist residents by providing after-hours response services
evenings, weekends and holidays - on alternating weeks**.**

The Young Moms Program offers safe, stable, affordable housing for 10 young mothers (aged 16-29) and
their child under the age of five years. The Pandora Youth Apartments Program is a safe and affordable
transitional housing and life skills program for 8 youth ages 15-19. Both locations offer participants self
- contained apartments.

The successful applicant will be a highly motivated self-starter with the ability to work both
advocacy, mediation, decision-making, effective communication and counselling, and ideally have
experience working collaboratively with MCFD and multi-barriered youth in a residential setting.

The RSC (On-call) works as part of a small team within a large organization. This offers opportunities for
skill development, fast and effective professional feedback and debriefing, and some flexibility in the on
manage routine housing issues such as lock outs and noisy neighbours, as well as responding to more
serious concerns. The work schedule involves being on-call and available to respond to evening and

Page **1** of **3**

over-night calls Monday-Friday and 24 hours/day on weekends and statutory holidays (shifts are
adjusted on statutory holidays). **The RSC On-call works for one week, then has the following week off**
**of work**. The position also includes the opportunity for weekday and evening programming shifts to
assist with activities such as cooking groups and other life skill groups, and providing additional shift
coverage.

Residential Support Counsellors (On-call) must be able to physically respond to either program site
within ½ hour and must have unrestricted access to a personal vehicle while on call and have a full class
5 driver’s licence**.**

**Responsibilities**:

- Respond immediately to after-hours calls from residents
- Build relationships with and serve as a model and resource for program youth
- Assist clients in accessing community resources, supports and services
- Support the well-being of clients and provide solution-focused counselling
- Communicate/consult with relevant service providers and other professionals
- Maintain current and accurate records and complete reports as required
- Assist with the facilitation of group programming
- Operate within the programs’ operational budgets
- Participate in meetings as necessary and perform other duties as required

**Qualifications/Certifications**:

- Relevant post-secondary education (minimum of a 2-year diploma; 4-year degree in Social

Services preferred) or an equivalent combination of education and experience
- Work experience with youth and young parents preferred
- Knowledge of MCFD protection policy
- Knowledge of relevant community resources and referral processes preferred (will train)
- Current Standard First Aid and CPR C required
- Possess a full BC Drivers’ License (Class 5) with adequate insurance, a clean Drivers

Abstract and unrestricted access to a reliable vehicle required
- The Y will cover the additional cost of “Business Use” coverage (the cost over standard
- coverage fees)- Clean Police/RCMP Criminal Record Check with Vulnerable Sector Screening required

**Competencies**:

- Commitment to organization vision and values - demonstrates and promotes a personal

understanding of and appreciation for the mission, vision and values of the YMCA-YWCA
- Strong communication skills - engages effectively with participants, co-workers and other

stakeholders
- Service orientation
- Integrity - demonstrates responsible behavior at all times and maintains high ethical standards
- Team work - encourages cooperation and shares best practices, works collaboratively
- Commitment to health and safety
- Ability to use clear judgement and sound problem solving in crisis situations

Page **2** of **3**

**To Apply**:Please send a cover letter and resume to:
Human Resources

YMCA-YWCA of Vancouver Island

**_Please Note: _**

**_this position. _**:

- The YMCA-Y



  • Victoria, Canada Victoria Youth Empowerment Society Full time

    **Position Title**: Youth Support Counsellor **Program**: The Alliance Club **Position Summary** The Youth Support Counsellor is responsible for providing the necessary services and support to youth accessing the Alliance Club program. Counsellors aim to meet short-term physical, emotional and psychological needs of youth by providing support and...


  • Victoria, Canada Victoria Youth Empowerment Society Full time

    Position Title: Casual Youth Support Counsellor Program: The Alliance Club Reports To: Operations Manager Position Summary The Youth Support Counsellor is responsible for providing the necessary services and support to youth accessing the drop-in program. Counsellors aim to meet the short-term physical, emotional, and psychological needs of youth by...

  • School Counsellor

    8 hours ago


    Victoria, Canada Maria Montessori Academy Full time

    Maria Montessori Academy is an independent school in Victoria offering dynamic, hands-on learning to students from Preschool to Grade 12. This is a community-based school boasting low student/teacher ratios and an all-around excellent working environment. We are seeking a School Counsellor to join our team. This position is a.2 position that can be done in...

  • School Counsellor

    8 hours ago


    Victoria, Canada Maria Montessori Academy Full time

    Maria Montessori Academy is an independent school in Victoria offering dynamic, hands-on learning to students from Preschool to Grade 12. This is a community-based school boasting low student/teacher ratios and an all-around excellent working environment. We are seeking a School Counsellor to join our team. This position is a.2 position that can be done in...


  • Victoria, Canada Quadra Village Community Centre Full time

    QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the ability to engage diverse communities in a safe and supportive way. The role of the Youth and Family Counsellor is to provide identification and intervention in the areas of counselling, skill development,...


  • Victoria, Canada Quadra Village Community Centre Full time

    The Youth and Family Counsellor (YFC) provides identification and intervention in the areas of counselling, skill development, advocacy, and support services to vulnerable children/youth and their families. Children/youth who are vulnerable are those who are experiencing familial, emotional, behavioural, and/or cultural issues which significantly limit their...


  • Victoria, Canada Garth Homer Society Full time

    **Job description** **Vocational Counsellor Lifestreams Learning - Full-time Temporary** **Job Summary**:LifeStreams Learning is an innovative program at the Garth Homer Society that provides individually tailored learning strategies, social development, and job placement opportunities for individuals with developmental disabilities. The LifeStreams...


  • Victoria, Canada FirstService Residential Full time

    **About FirstService Residential**: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying...

  • Wsp Counsellor

    3 days ago


    Victoria, Canada LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Program...


  • Victoria, Canada Quadra Village Community Centre Full time

    The role of the Youth and Family Counsellor is to provide identification and intervention in the areas of counselling, skill development, advocacy, and support services to vulnerable children and their families. QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the...


  • Victoria, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...


  • Victoria, Canada Garth Homer Society Full time

    Vocational Counsellor **Program /Team**:OPTIONS** **Independent learning** **Summary**:Promote and ensure the skill development of individuals with developmental disabilities. Services are provided in community-based settings. Complete learning assessments and provide client with education and/or skills training that will further independence, inclusion in...


  • Victoria, Canada Garth Homer Society Full time

    **Vocational Counsellor, Employment Services** **Job Title: Vocational Counsellor** **Job Summary**: Supports clients to find and maintain meaningful paid employment. Implements employment plans. Supports and instructs clients to meet employment goals. - Assess the safety, emotional, social, environmental needs of the client. Recognize, assess and respond...


  • Victoria, Canada VICTORIA NATIVE FRIENDSHIP CENTRE Full time

    **Victoria Native Friendship Centre** Internal/External Employment Opportunity - 1 FTE **VNFC Substance Use Counsellor** "Our team includes people of all Indigenous identities, some who are close to their communities and others who are on a path to learn more about their heritage.” **Indigenous applicants preferred. Please self-identify in your cover...

  • Residential Manager

    4 days ago


    Victoria, Canada Abilities Full time

    This manager's position at Abilities involves planning, directing, and coordinating resources in our residential program. This means that you will be responsible for managing all human resource management activities - from recruitment efforts to ensuring that organizational policies are applied to maximize the strategic use of employees while complying with...


  • Victoria, Canada Big Hearts Home Healthcare Full time

    The Residential Care Worker (RCW) assists residents to live successfully in residential settings within the community. The position ensures the residents’ physical, emotional, social, recreational, economic, educational, and/or medical needs are met. The RCW assists residents by enhancing their quality of life through activities of daily living. The RCW...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Working in...

  • Class 3 Residential Driver

    Found in: Talent CA C2 - 1 week ago


    Victoria, Canada GFL Environmental Full time

    GFL Environmental is looking for a Class 3 Residential Driver to join our team in Victoria, British Columbia! This is for the upcoming CRD contract starting in January 2024. The Residential Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers. The driver will collect solid waste or...


  • Victoria, Canada PHSA Full time

    **Concurrent Disorder Counsellor** BC Mental Health & Substance Use Services Victoria, BC Correctional Health Services (CHS) is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a chance to access healthcare treatments and heal, and CHS...