Seasonal Customer Experience Representative

7 hours ago


Vancouver, Canada Indigo Books & Music Full time

**Company Description**
Location - Indigo Broadway and Granville

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

**Additional Information**

**WELCOME HOME



  • Vancouver, Canada Herschel Supply Company Full time

    **THE ROLE** Reporting to the Senior Manager, Customer Experience, the Seasonal Customer Experience Representative is responsible for providing exceptional customer support and resolving warranty claims efficiently and seamlessly in line with existing Herschel Supply policies. This role will work collaboratively with other departments including Product and...


  • Vancouver, Canada Roadpost Full time

    **About Roadpost**: Roadpost is a leading provider of mobile satellite solutions, and the partner of choice for thousands of individuals that work or travel beyond the limits of terrestrial or cellular coverage. From private and public sector employers who need to connect and protect employees at remote worksites, to backcountry adventurers and enthusiasts,...


  • Vancouver, Canada Essilor Full time

    Powering Vision Essilor is an international company and the leading provider of eyeglass lenses in the world. Our mission is improving lives by improving sight, and we work every day to bring good vision to the 4.5 billion people around the globe in need of visual correction. Our products are worn by one billion people daily in 130 countries. Essilor Canada...


  • West Vancouver, Canada Indigo Books & Music Full time

    Company Description **Shift: 5 AM Start - Operations** **Location: West Vancouver** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We...


  • Vancouver, Canada FLEETCOR Full time

    Buyatab, a division of FLEETCOR Technologies, is not just about fun team events or great learning opportunities (although we have those too!). A finTech maverick and officially one of the most popular technology companies in BC, Buyatab is a leading supplier of advanced online gift card infrastructure, technology and marketing services for leading brands....


  • Vancouver, Canada Sitel Full time

    _**Currently Hiring in the following provinces British Columbia, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island**_ Location Requirements: Must legally reside in Canada. **Core Responsibilities** - Can multi-task and navigate through multiple systems - Are eager to advance your career with a reliable...


  • Vancouver, British Columbia, Canada Thom Browne, Inc. Full time

    About Thom Browne, Inc.At the forefront of modernizing the suit and challenging traditional proportions, we consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. Our core values are centered around respect and collaboration, fostering an environment where creativity thrives and innovation is continuously...


  • Vancouver, Canada Rocky Mountaineer Full time

    The Guest Experience Centre (GEC) Representative will report into the Team Lead, GEC. The Guest Experience Centre is responsible for all guest inquiries and feedback during and after travel. This role is part of a team working in a high energy fast paced environment. GEC Representatives are problem solving champions, empowered to make decisions on behalf of...


  • Vancouver, Canada Vancouver Rise FC Full time

    Vancouver Rise FC is seeking enthusiastic and dedicated Customer Service Representatives to join our fan engagement team. These individuals will play a key role in ensuring a positive experience for all fans through high-quality service and support. Team members will be responsible for assisting with ticketing inquiries, providing timely solutions to...


  • Vancouver, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for an incredible Customer Service Experience Representative to join our Contact Centre team. Our office is located at 1111 West Georgia Street, Vancouver, on the corner of West Georgia and Thurlow St which is a quick walk from the Sky Train. This is a hybrid role. We hire people who love to help...


  • Vancouver, BC, Canada Empire Life Full time

    Group Customer Service Representative Remote - Vancouver, BC or Calgary, AB Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team! Our mission - make insurance, investments and benefits simple, fast and easy for our customers. Play an integral role - this is an opportunity that allows for...


  • Vancouver, BC, Canada Empire Life Full time

    Group Customer Service Representative Remote - Vancouver, BC or Calgary, AB Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team! Our mission - make insurance, investments and benefits simple, fast and easy for our customers. Play an integral role - this is an opportunity that allows for...


  • Vancouver, Canada REEF Full time

    **Customer Experience Representative** **- Full Time** **Location**: Remote **Schedule: Mon-Fri 8:30am-5pm PST** **Who You'll Work For** REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500...


  • Vancouver, Canada REEF Full time

    **Customer Experience Representative** **- Full Time** **Location**: Remote **Schedule: Mon-Fri 7am-3:30pm PST** **Who You'll Work For** REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500...


  • Greater Vancouver Regional District, BC, Canada JRoss Retail Recruiters Full time

    Our client is a distinguished player in the Canadian fashion industry, known for their high-quality, versatile women’s apparel collections that resonate both domestically and abroad. Designed and produced entirely in Canada, they are celebrated for their commitment to exceptional quality, affordability, and customer service. In a challenging market, this...


  • Vancouver, Canada ProSource Supply Full time

    Are you looking for seasonal employment where you will have the opportunity to develop your professional skills while working in a positive team environment? Do you have a genuine passion to help customers and thrive working in a fast paced atmosphere? Join the ProSource team and help us to provide exceptional service to our customers while you are provided...


  • Vancouver, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vancouver)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...


  • Vancouver, Canada Roadpost Full time

    About ZOLEO: A joint venture between two leaders in the mobile satellite sector, Roadpost Inc. of Toronto, Canada and Beam Communications of Melbourne, Australia, ZOLEO has been met with rapid success from its launch in 2020, winning multiple innovation awards and growing its subscriber base quickly. Together we’re committed to offering consumers and...


  • Vancouver, Canada REEF Full time

    **Canadian Applicants Only** Who You'll Work For REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics...


  • Vancouver, Canada Lush Handmade Cosmetics Full time

    **Position Title(s)**: Seasonal Production Assistant Seasonal Distribution Associate **Employment Status**: Seasonal Employee, 0-40 hours weekly **Position Rate**: Starting at $17.44/hour + Applicable Shift Premiums **Location(s)**: 8680/8668 Cambie St., Vancouver BC 8739 Heather St., Vancouver BC 403/455 Kent Ave, Vancouver BC **Hiring...