Waitress/waiter

5 months ago

North York, Canada Mantra by The Host Full time

Server position available

Restaurant is located in the exciting Shops at Don Mills plaza. Our restaurant is an innovative, positive & family oriented place. We strive for quality and are always looking forward to grow with new ideas and beliefs. We love to push the boundaries on what Indian food can be and are very proud of our Indian background along with our Canadian upbringing.

Summary

Responsible for maintaining the standards set forth by The Host Hospitality Group by providing excellent service with speed and efficiency. Greet guests with positive and upbeat attitude. One will need to receive orders correctly from guests and ensure their food is a replica of their request. Reconcile money kept in register and make accurate change for consumers. Keep front of stand visually clean and pleasing. Problem solve issues with customers and/or team members. Maintain, track Front of House Inventory.

Vital Duties & Responsibilities:
**Responsibilities**:

- Greet guest with specific welcoming tag lines provided in guide to maintain cultural identity
- Consistently check for cleanliness of front of house area & station/equipment
- Clean thoroughly if necessary
- Learn and study current menu to know information on what it served. Ensuring all team members are also on the same page.
- Follow exact procedures of cash handling & accurately give the correct change to guest
- Responsible for placing correct order for guest and ensuring kitchen staff has received correct information
- Follow safety policies aligning to government standards
- One is to report if any standards are not in compliance with policies
- Deposit cash & reconcile cash with managers
- Report to manager at end of shift to check station completion
- Responsible for ensuring all opening/closing checklists are complete
- Keeping track of Front of House inventory.
- Problem resolving any guest or team member issues.

Interpersonal Skills
- Maintain a friendly and enthusiastic environment
- Treat other team members with respect & courtesy.
- Abusive/disorderly/violent is not tolerated from any employee at this company
- Friendly, courteous attitude
- Team Player

Environment:

- Usually within office or kitchen; most duties are indoor actions
- Quick service tempo to kitchen
- Friendly staff environment

Qualifications:

- One will need to execute all of the above vital duties and responsibilities properly to achieve success in this job. Below is a list of knowledge, skills and abilities that required. Reasonable accommodations can be made for individuals with disabilities to perform the essential functions.

Education/Experience
- High School Diploma accepted or related experience/training/equivalent mixture of knowledge & experience.

Language Skills
- Must read, write and speak English fluently. Bilingualism with Spanish preferred but not required

Mathematical Skills
- Ability to calculate; subtraction, addition, and multiplication for money exchange purposes. Basic algebra knowledge is required.

Physical Requirements
- Required to talk, hear. Occasionally needs to stand, walk, open heavy doors. Must be able to lift and/or move up to 50lbs consecutively. Kneeling and crouching multiple times a day. Usage arms to hands and fingers to; handle, reach, or feel. Close vision/distance vision/color vision required

COVID-19 precaution(s):

- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Duties**:

- Greeting and seating customers
- Taking, confirming orders and relaying to the kitchen or bar staff
- Serving food
- Serving alcohol
- Busing, cleaning, and resetting tables
- Answering phone calls
- Placing to-go orders
- Prep or side work
- Preparing bill and processing payment
- Assisting kitchen, such as plating and garnishing menu items
- Cleaning duties such as stocking, sanitizing, sweeping floors, washing dishes
- Reconciling daily cash transactions

Work Remotely
- No

**Job Types**: Full-time, Permanent, Casual

Pay: $17.00-$19.00 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every Weekend
- Monday to Friday
- Night shift
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

**Experience**:

- serving: 1 year (preferred)

**Language**:

- Hindi (preferred)

Licence/Certification:

- Smart Serve, SIR or equivalent (preferred)

Work Location: In person

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