Outbound Call Center Manager

**House Buyers Ontario** is a Real Estate Investment Company based out of Toronto. Founded by 2 young, Toronto-based entrepreneurs in 2014. With 100% year over year growth since 2019 (through the COVID-19 Pandemic) we continue to expand at a rapid rate. We're now hiring an in-home Sales Consultant to our existing sales team! - **This role is a hourly +...

**What does being a Call Center Representative mean at Lifestyle Home Products?** As a call centre representative at Lifestyle Home Products, you will spend most of your time making outbound calls, and receiving incoming calls, to-and-from potential customers and helping them come with a solution for their home Windows & Doors, Jacuzzi Bath Remodeling, and...

**Location**: Remote Hybrid** This position is a hybrid model for those that reside within commuting distance to **100 University Avenue, Toronto**. **We give you a world of potential** Are you a customer service professional looking for your next role? We have an exciting opportunity for someone to be a part of a team and contribute their talents as an...

**About Us**: Sun Auto Inc is a leader in the automotive industry, dedicated to providing top-notch customer service and innovative solutions. We’re looking for enthusiastic and motivated Call Center Agents to join our growing team! **Responsibilities**: Handle inbound and outbound customer calls professionally Assist customers with inquiries, scheduling,...

**Key Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Make outbound calls for follow-ups, surveys, or promotions. - Provide accurate information about products/services. - Resolve customer complaints professionally and efficiently. - Document call details and maintain records in the system. - Meet daily call quotas and...

Why Join Our Team?At Yamaha Motor Canada Ltd., we value our employees and offer a range of benefits and perks to support their careers and well-being. As a Call Center Specialist, you will have the opportunity to work in a dynamic and supportive environment, where you can grow your skills and advance your career.Key Responsibilities:- Handle inbound and...

Key Responsibilities: Answer incoming calls and assist customers with inquiries. Make outbound calls for follow-ups, surveys, or promotions. Provide accurate information about products/services. Resolve customer complaints professionally and efficiently. Document call details and maintain records in the system. Meet daily call quotas and...

At Hearing Solutions, you play a vital role in connecting people to the world of sound, helping them hear what matters most. As a Call Center Representative, you serve as the first point of contact for patients seeking to book appointments in our Appointment Contact Center. Your friendly voice creates the initial experience for new patients, while also...

**Ontario Home Assistance** is a consulting company based out of Toronto. OHA provides service to homeowners who have been misrepresented into fraudulent home contracts. OHA continues to provide relief to thousands of customers throughout Ontario. - **This role has a $950-$1250 weekly base salary with strong commissions and management overrides. On Target...

**About Us** - Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. - Teleperformance...

Wireless DNA is an exclusive authorized dealer for Rogers, Fido, and Chatr, operating 40 locations across Southern Ontario, including Toronto Pearson and Calgary airports. With a 25-year legacy built on excellence, we are committed to delivering the latest and best in telecommunication technology. We are seeking an experienced and results-oriented Call...

Position Summary: The Representative in Recall Solutions is part of team focused on managing product recalls as determined by client specific recall activity. Under the general guidance of a supervisor or manager, and in collaboration with other team members, the Representative performs detailed, routine clerical work of an administrative, analytical and...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

About the RoleWe are seeking an experienced Team Manager to lead our Collections team, driving individual and team results through effective leadership, training, and coaching. This role will ensure that call center dynamics and the organization's values are the foundations of our business practices.The successful candidate will have experience in a people...

**About Us**: Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance...

**About Us**: Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance...

At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions. We are seeking dedicated and customer-focused...

**_About Us:_** Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform...

Job Description:The Real-Time Analyst is responsible for intraday queue management and re-forecasting for the contact center in Ontario. This includes inbound call, chat, and email platforms as well as outbound telemarketing. They will report and explain key metrics for service level, AHT, occupancy, forecast, and absenteeism.

**Key Responsibilities**: - Resolve customer complaints and provide accurate information. - Process orders, returns, and transactions. - Meet performance metrics such as call handling time and customer satisfaction. - Maintain accurate records of interactions. **Requirements**: - High school diploma or equivalent. - Previous customer service or call...