Experience Operations Dispatcher
6 months ago
Position: Full-Time Dispatcher
Shifts: Operations Coordinator
This position is responsible for being the liaison between the customers and the drivers to ensure pickups and drop-offs are done in a timely fashion and customer inquiries are handled professionally and accurately.
**Responsibilities**:
- Coordinate and manage drivers’ trip and daily schedules
- Communicate with drivers to ensure all pickups and deliveries are done in a timely fashion and handle any of their issues or problems causing delays.
- Dispatch loads to driver according to drivers’ hours and profile.
- Responsible custom clearance and creating Border crossing ACI/ACE Manifest
- Working knowledge of Bonded Shipment, Produce, Hazmat and CSA an FAS loads
- Answer all incoming inquiries regarding pickups and deliveries
Assist customer inquiries.
- Maintain data entries to ensure accurate records.
- Other duties as assigned by the Manager
**Requirements**:
- Strong communication skills
- Ability to work independently and with little direction
- Must be a team player committed to maintaining desired service levels
- Exhibit a sense of urgency and be able to demonstrate the ability to solve problems and willing to work in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: $36,342.07-$69,194.74 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
**Experience**:
- dispatching: 2 years (required)
Work Location: In person
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