Front of House Manager

4 days ago

Calgary, Canada National 10th Full time

***

Reporting to the General Manager at National on 10th, a manager contributes to all front of house operations and is responsible for several functions including but not limited to: scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company image is always positively supported through remarkable client experiences with consistently high levels of service. Experience in arcade games and karaoke is considered an asset.

**RESTAURANT SUMMARY**

**We got a remodel** Your favorite downtown location has a new look and feel to it. At National on 10th, we strive to create the best place to eat, drink, and play. Come in and experience our new games area and karaoke spot. As well as heading downstairs to our spacious 8-lane bowling alley for some competitive fun.

**COMPENSATION**
- Competitive annual salary.
- Gratuities.
- Duty meals.
- 2 weeks’ vacation.
- Paid leave for sick and bereavement.
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials.
- Extended health benefits after 90 days

**QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED**
- Previous experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality (at least 3 years preferred).
- Advanced knowledge of industry best practices, guest services and food and beverage.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Demonstrated ability to consistently meet or exceed sales objectives and substantial knowledge and experience successfully executing modern sales strategies.
- Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
- Working knowledge of applicable employment related legislation.
- Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.
- Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
- Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
- Ability to fluently communicate in both written and verbal English.
- High School Diploma with basic math skills is required.
- Food Safe Certification is required but can be obtained within 30 days of joining.
- Pro Serve Certification required but can be obtained within 30 days of joining.
- Ability to stand for extended periods of time and lift 50lbs.
- Comfortable using Microsoft Office Suite.
- Possess high professional ethics and avoid extreme familiarity or conflicts with others.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.

**DUTIES & ESSENTIAL RESPONSIBILITIES**
- Ensure every guest is handled with the highest level of professionalism and complaints are dealt with quickly and efficiently.
- Effectively manage consistent cooperation and communication between the front and back of house staff.
- Understand and execute operations of a bustling business using all current HR policies, operations procedures, standards, specifications, guidelines, and training programs.
- Understand products and services, develop new prospects for opportunity, and understand guest needs clearly.
- Forecast sales to formulate goals and assist employees to meet goals.
- Manage personal promo budget and report any overages to General Manager.
- Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
- Delegate appropriate tasks and manage staff workloads.
- Provide instruction for staff members and coach employees to improve learning and enhance performance.
- Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service.
- Occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials.
- Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales a

  • Front of House Manager

    6 days ago

    Calgary, Canada Rendesvouz Full time

    **We are seeking** **Front of House Assistant Manager** to join our restaurant! The Front of House Assistant Manager is accountable for all day-to-day operational aspects and overall asset management of the restaurant as measured by total revenue and net income in relation to budget goals and objectives. It is their responsibility to exceed every guest’s...

  • Front of House Manager

    2 weeks ago

    Calgary, Canada Rendesvouz Cosmopolitan Cuisine & Ultra Lounge Full time

    **We are seeking** **Front of House Assistant Manager** to join our restaurant! The Front of House Assistant Manager is accountable for all day-to-day operational aspects and overall asset management of the restaurant as measured by total revenue and net income in relation to budget goals and objectives. It is their responsibility to exceed every guest’s...

  • Front of House Manager

    5 days ago

    Calgary, Canada The GRAND Full time

    **Job Title**: Front of House Manager (Theatre & Events) **Reports To**:Director of Marketing & Events **Location**: The GRAND, Calgary, AB **Compensation**: $45k - $55k annually **Full Time** **Who we are**: The GRAND is one of Western Canada’s oldest theatres and has contributed to Calgary’s theatre and live performance communities in a myriad of...

  • Front of House Night Manager

    6 days ago

    Calgary, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...

  • Front of House Night Manager

    7 days ago

    Calgary, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...

  • Front of House Manager

    2 weeks ago

    Calgary, Canada The Italian Farmhouse Full time

    **Position Summary** Blending fine dining quality with small-town comfort, The Italian Farmhouse offers contemporary Italian cuisine with a cozy, country farmhouse style atmosphere. We are located in the heart of **Bragg Creek**, **AB**, 25 minutes west of downtown Calgary and 20 minutes south of Cochrane, perfect for whether you’re stopping in for lunch...

  • Front of House Manager

    2 weeks ago

    Calgary, Canada Karahi boys Full time

    **Job Overview** **Responsibilities** - Supervise and coordinate daily front of house operations, including managing staff and performance. - Ensure high standards of customer service are maintained at all times. - Train, mentor, and develop front of house staff in hospitality best practices. - Handle customer inquiries and complaints with professionalism...

  • Front of House Manager

    3 days ago

    Calgary, Canada Lonely Mouth Bar Full time

    *** Reporting to the General Manager at Lonely Mouth, a ** **manager contributes to all front of house operations and is responsible for several functions including but not limited to: scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the...

  • Front of House Supervisor

    3 days ago

    Calgary, Canada Sammie Cafe Full time

    **Responsibilities**: - Work alongside the Front of House Manager to be successful in the following: - Manage and train front of house staff, including servers, baristas, and cashiers - Ensure that all customers receive prompt and friendly service - Maintain a clean and organized cafe environment - Manage inventory and ordering of supplies - Handle...

  • Front of House Manager

    4 days ago

    Calgary, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager - Boston Pizza Seton (Open Interviews Every Thursday 2pm-4pm)**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the...

  • Front of House Manager

    4 days ago

    Calgary, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager - Boston Pizza Shawnessy (Open Interviews Every Wednesday 2pm-4pm)**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of...

  • Front of House Manager

    3 days ago

    Calgary, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager - Boston Pizza TAP Hospitality Group**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team...

  • Front of House Manager

    1 week ago

    Calgary, Canada Double Zero ChinookSurfy Surfy Full time

    **CAREER OPPORTUNITY** **Manager** **_ Double Zero/ Surfy Surfy_** *** Reporting to the general manager at Double Zero/Surfy Surfy Bar, a** **manager contributes to all front of house operations and is responsible for several functions including but not limited to: scheduling, inventory control, coordination of sales, guest services, budgeting, and...

  • Front of House Manager

    3 days ago

    Calgary, Canada Barbarella Bar Full time

    **CAREER OPPORTUNITY** **Manager** **_ Barbarella_** *** Reporting to the General Manager at Barbarella, a** **manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a...

  • Front of House Manager

    2 weeks ago

    Calgary, Canada Trullo Trattoria Full time

    **Job Summary** **Duties** - Supervise and coordinate front of house operations to ensure smooth service flow. - Train, mentor, and evaluate staff performance, providing feedback and support as needed. - Oversee the interviewing process for new hires, ensuring that the team is well-staffed with qualified individuals. - Maintain high standards of customer...

  • Front of House Manager

    2 weeks ago

    Calgary, Canada Major Tom Bar Full time

    *** Reporting to the General Manager at Major Tom, a** **manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company...

  • Front of House Manager

    1 week ago

    Calgary, Canada Barbarella Bar Full time

    *** Reporting to the General Manager at Barbarella Bar, a** **manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company...

  • Front of House Manager

    1 week ago

    Calgary, Canada National Westhills Full time

    *** Reporting to the General Manager at National, a** **Manager contributes to all front of house operations and is responsible for several functions including but not limited to: scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company...

  • Front of House Staff

    1 week ago

    Calgary, Canada Paros Real Greek Full time

    We are a fast casual style Greek restaurant looking for enthusiastic and hard working individuals to join our team, particularly on evenings and weekends. This is a part time position offering 15-20 hours a week to start. As a front of house staff member your responsibilities include taking orders, serving food, fulfilling delivery orders, relaying with...

  • Front of House Staff

    2 days ago

    Calgary, Canada Paros Souvla Full time

    Paros Real Greek is fast casual style Greek restaurant located in the Beltline area of downtown. We are looking for enthusiastic and hard working individuals to join our team particularly on evenings and weekends. This is a part time position offering about 15-20 hours a week to start. As a front of house staff member your responsibilities will include...