Banquet & Fine Dining Server - Year Round Casual

2 months ago

Calgary, Canada Calgary Stampede Full time

**About the Calgary Stampede**

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

**Client Events & Services**

Beyond The Greatest Outdoor Show on Earth, Stampede Park hosts more than 1,200 business, tourism, sporting, hospitality, and community events every year, welcoming more than two million guests from every corner of the world. The $500M BMO Centre expansion will be a catalyst to transform the city into a tier one convention city and provide state-of-the-art facilities for our community and guests from around the world.

**Position Summary**

The Banquet and Fine Dining Servers, are important members of the Food and Beverage team responsible for personally creating positive encounters with our guests by delivering consistent, memorable, world class experiences. Professionally serving food and beverage in a variety of venues throughout Stampede Park while adhering to all service standards and promoting our Western Hospitality and Values. The expectation is to go above and beyond to ensure all our guests feel especially welcome and valued.

**Responsibilities**

Responsibilities of this role include, but are not limited to:

- Work within a team to provide professional, enthusiastic and efficient service, completing a quality check in your section to ensure guest satisfaction and quietly clearing all items from dining tables
- Set up and tear down of items used on buffet tables, coffee stations, Food Fairs and service clearing stations to department standards in a timely manner
- Knowledgeable of menu being served and ability to accommodate all special requests including allergies and dietary needs
- Service of table wine as well as cash wine sales when applicable. Provide responsible beverage service at all times
- Perform alcohol related duties including bartending, inventory management, use of cash register and cash handling
- Resolve guest or employee concerns within scope of authority, or refers to management
- Maintain a clean and organized front and back of house ensuring guests and co-workers are safe
- Perform other duties as requested by guests or management

**Qualifications**
- Minimum of 2 years catering, banquet or restaurant experience as a server
- Strong interpersonal skills with the ability to communicate clearly and confidently in groups and one on one conversations
- A passion for consistently delivering exceptional service
- Must be available to work early mornings, evenings and/or daytime shifts.
- A desire to exceed both requested and anticipated guest and co-worker expectations
- Must be highly organized
- Highly responsible for their actions, reliable and able to work with limited direction
- Must be able to lift, carry and balance heavy oval trays a distance of 30 m
- Must have certification in ProServe Liquor Training, or be able to complete training online within 21 days of date of hire
- High school or equivalent education
- 18 years of age or older

**Benefits**

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

**All applicants are thanked in advance and only those selected for interviews will be contacted

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