Operations Assistant

3 weeks ago

Kelowna, Canada Community Fire Prevention Ltd Full time

Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, **Community Fire Prevention Ltd., **is the place for you

**WHO ARE WE?**

Community Fire Prevention Ltd., is a proud Canadian based business with a 35 year history in fire prevention services. We are a modern company with old-fashioned values and pride ourselves on being a trusted leader within the fire prevention industry. In addition to maintaining safe communities our core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:
**_ People First, Wow Every Customer, Everything is Possible and Own it_**

Interested in learning more about our team? Check out our Instagram page

**THE OPPORTUNITY**:
We are currently looking for an ambitious and friendly** Operations Assistant **to join our growing team in beautiful **Kelowna, BC** The Ops Assistant will complete a range of administrative and operational tasks to support the function of our **Kelowna Branch.** The Ops Assistant will be familiar with a variety of services, practices, and processes and will support our Ops Manager and Fire Service Technicians through a wide range of tasks related to office administration and organization, scheduling and dispatch and reporting and communication.

**_ Key Responsibilities:_**
- Schedule Field Service Technicians on maintenance inspections and repairs as efficiently as possible, while meeting department targets
- Effectively dispatch Field Service Technicians on emergency service calls
- Assist in customer inquiries regarding quotes or invoices as necessary
- Exhibit Community Fires’ shared Core Values to effectively deliver next-level service to all customers
- Coordinate pick-up and delivery of mail services for the office (Canada Post, Couriers etc.)
- Data entry and record keeping as needed
- Develop and maintain meaningful customer relationships that promote loyalty and retention
- Additional duties as assigned

**OUR IDEAL CANDIDATE**:

- Proven admin/office/scheduling/ experience in relevant position
- Proficiency with MS Office Suite (Excel, Word, Outlook)
- Minimum education of a high school diploma, or GED
- Prior experience with a routing/directing calls
- Outstanding communication and interpersonal skills
- Ability to handle data with confidentiality, discretion and ethical conduct
- Good organization, time management, and prioritization skills
- Exceptional verbal, written, and listening skills (English)
- Self-starter and can work independently
- Team player with a warm and outgoing personality

**WHAT’S IN IT FOR YOU?**
- Competitive Salary with incentive structures
- On the job training and opportunity for company paid education
- Career growth and advancement opportunities
- A supportive and collaborative work environment with an energetic and engaging culture
- Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability, and vision care after three months
- Group RRSP with employer matching program after three months

**INTERESTED IN THE NEXT STEP TO JOIN US?**

If this opportunity sounds like the right fit for you, please submit your resume today.

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