Cns Technical Services Manager

1 month ago


Vancouver, Canada NAV Canada Full time

Job Posting Title

CNS Technical Services Manager

Job Category

Systems Engineering

Language Requirements

English / Anglais

Posting End Date

2023-03-31

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Technical Services Manager, the CNS Technical Services Manager is responsible for ensuring that all facets of the CNS organization contribute to air transportation safety.

The CNS Technical Services Manager is accountable for system integrity and operation, project implementation, a quality control program, training, certification, facilities, human and financial resources.

**Job Description**:
What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

In this role you will:
Key Accountabilities

People Leadership
- Leads a team of employees by creating a collaborative and positive work environment that provides its employees direction, regular communication, development opportunities, and a commitment to a common vision and shared values.
- Coaches, mentors, and develops employees to create a high performing and highly engaged team of professionals.
- Plans and manages the activities of employees, including the responsibility for hiring, resource allocation, prioritization, staff development, performance management, leave and overtime authorization, and disciplinary action, as required.
- Directs the day-to-day activities by establishing the work unit’s strategies, business goals, performance indicators and objectives, priorities, work plans, milestone deliverables, financial and resource plans
- Completes regular performance conversations and assessments of their team and establishes developmental assignments and training strategies to continually advance the team.
- Ensures the teams provide agreed to service levels for performance, reliability, availability, and maintenance
- Ensures that all employees have current competencies in order to comply with regulatory requirements
- Works with their Manager and Labour Relations to address performance or behaviour that may require discipline which involves all variety of scenarios from verbal to written warnings, suspensions or ultimately dismissal.

Relationship Management
- Develops and maintains strong relationships within the FIR, advocating for an engaged and motivated workforce, building skills to leverage capabilities of diverse groups of individuals, and maintaining a collaborative working environment and effective employee relations.
- Works effectively and in a highly collaborative fashion with local FIR management, peers in other FIR’s and national ANS technology to deliver services, influence change and build support for initiatives
- Develops and maintains close and mutually beneficial relationships with key internal stakeholders and union representatives.
- Partners with key stakeholders and collaborates with other business units, users, and customers in order to proactively monitor and respond to customer needs and enhance efficiencies, and implement technologies to contribute to resource and service improvements

Technology Management
- Ensures CNS technology equipment and materials are available, reliable, accurate and properly maintained.
- Manages CNS systems operations by
- analyzing electronic system performance;
- monitoring and evaluating the maintenance program;
- developing tactical and strategic plans to improve system performance;
- analyzing and adjusting to workload and staffing requirements, developing schedules, assigning maintenance responsibility and tracking progress;
- monitoring, evaluating and adjusting work processes using risk management principles;
- Manages the introduction of CNS systems and enhancements within the FIR by
- Responsible for triaging MR requests within the FIR
- Coordinate the introduction of Operational Readiness Deployments in the FIR in collaborations with National ANS Technology teams
- Manages the Quality Control Program to ensure compliance to CARS (regulated by Transport Canada), International Standards Organization (ISO) and Integrated Quality Assurance (IQA) by participating in audits and site inspections, responding to audit reports, providing follow up, and assessing customer requirements
- Identifies, develops, implements and continually refines strategies, metrics, practices and procedures for the management and reporting of technology and process performance.
- Ensures that all activities of the function align to corporate policy, standards, procedures, guidelines, and directives
- Establishes and conducts regular management review of goals, objectives, performance indicators and compliance with technology and initiatives
- Partners with local FIR management and national ANS Technology to establish and maintain a ro



  • Vancouver, Canada GAM Technical Services Full time

    Who Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...


  • Vancouver, Canada GAM Technical Services Full time

    Who Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...

  • Technical Analyst

    2 months ago


    Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client here in Vancouver, ** Ignite Technical Resources **is looking for a **Technical Analyst **for a **full-time opportunity.** **Responsibilities**: Work with the Desktop Technical Services, VDI, Application delivery, and IMITS/NTT/Technology Services teams to: - Assist with the design, implementation, and support of an end-to-end...


  • Vancouver, Canada Ignite Technical Resources. Full time

    **Technical Lead (Healthcare O365 Support) **- Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Technical Lead (Healthcare O365 Support)** with our client ** **for a **contract opportunity**. **Role Description**: The Technical Lead - Microsoft Modern Desktop, will...


  • Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client in here in Vancouver, ** Ignite Technical Resources **is looking for a **Manager, IT Equipment Services **for a **full-time opportunity.** **Role**: This is a technical leadership role suited to an individual with strong attention to detail, and a track record of leading technology delivery in a high-performance organization. This...


  • Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title Technical Services Manager Department Human Resources Support | Department Mechanical Engineering | Faculty of Applied Science Compensation Range $5,063.67 - $7,294.50 CAD Monthly The Compensation Range is the span between the minimum and...


  • Vancouver, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Technical Pm

    7 days ago


    Vancouver, Canada Ignite Technical Resources. Full time

    **Technical PM (with AI exp) [BHJOB13022_12995]** On behalf of our client in Vancouver, **Ignite Technical Resources** is looking **Technical Project Manager **with our client for a temporary full-time opportunity. **Position Summary**: The Project Manager manages all aspects of the development stage of the multi-faceted projects. The incumbent directs...


  • Vancouver, BC, Canada Canadian National Railway Company Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Vancouver, Canada Ignite Technical Resources. Full time

    Technical Product Owner - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Technical Product Owner** with our client ** **for a **contract opportunity**. **Role Description**: **Responsibilities**: - Product Ownership activities including all aspects of a Scrum Product...


  • Vancouver, British Columbia, Canada Technical Safety BC Full time

    Join Our Team as a Technical Product Development Lead Are you passionate about shaping the future of products through technology? We're looking for someone to lead the development of systems and features. Here's why you should apply: Tech Expertise: You'll use your technical knowledge to connect product goals with development realities. Team Collaboration:...


  • Vancouver, British Columbia, Canada Technical Safety BC Full time

    Join Our Team as a Technical Product Development Lead Are you passionate about shaping the future of products through technology? We're looking for someone to lead the development of systems and features. Here's why you should apply: Tech Expertise: You'll use your technical knowledge to connect product goals with development realities. Team Collaboration:...


  • Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client in **Burnaby,** **Ignite Technical Resources** is looking for a ** Technical Trainer Support** with our client for a **6-month contract **opportunity. **Role Description**: The resource is responsible for assisting with the generation of resource material for numerous projects within the organization. Projects include but are not...


  • Vancouver, Canada Ignite Technical Resources. Full time

    **Mandatory Requirements**: - A minimum one (1) years of work experience - Bachelor’s degree, technical diploma, or certificate in Telecommunications, Electronics, Computer Science, Information Systems, Business Administration, or equivalent - Good working knowledge in IT infrastructure technology concepts including data centre, system management, end...


  • Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client here in Vancouver, ** Ignite Technical Resources **is looking for a **Network Technical Analyst **for a **Contract opportunity.** **Project Description**: The Project Services department is responsible for delivering a wide range of IT infrastructure projects for the Health Authorities of British Columbia. We are searching for...


  • Vancouver, British Columbia, Canada CN Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Vancouver, British Columbia, Canada CN Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Vancouver, BC, Canada Canadian National Railway Full time

    CN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the economy work. And with paid training,...


  • Vancouver, BC, Canada Canadian National Railway Full time

    CN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the economy work. And with paid training,...


  • Vancouver, BC, Canada Canadian National Railway Full time

    CN is home to opportunities for skilled tradespeople who are interested in continually learning and building a career in a safety-focused, team environment. Working on state-of-the-art equipment and train cars that carry freight from coast-to-coast-to-coast, you’ll feel proud knowing you’re a part of what makes the economy work. And with paid training,...